Fire damage
24/7 Emergency Response Available. Oahu Island-Wide Service!
We know you’re not just looking for someone to clean up smoke residue and repair drywall. You’re looking for someone who understands that your home holds irreplaceable memories, that your family needs a safe place to sleep tonight, and that you’re terrified of making the wrong choice during one of the worst moments of your life.
Place The Stress On Us To Restore Your Home And Recover Your Life.
Rescue One Restoration is an IICRC certified, Hawaii licensed (BC-38891) fire damage restoration company serving Oahu. Whether you’re dealing with a kitchen grease fire, electrical fire damage, or complete structural fire loss, we’re here for you 24/7.
We’re available 24/7 for property loss emergency response. Call us now at (808) 745-1608, and we’ll be on our way to begin your recovery.
From the moment you call, you’re not just getting fire restoration contractors—you’re getting a dedicated team that treats your home like our own ohana’s home. We’re here to get you back on your feet, recover your fire-damaged property, and bring comfort back to your home.
Our fire damage restoration service is comprehensive and all-inclusive. We take care of everything from assisting you with emergency lodging for the first few days of your loss, insurance claims, fire damage inspection and assessment, repairs to full reconstructions. We work with both residential homeowners and commercial property owners throughout Honolulu, Kailua, Hawaii Kai, and across Oahu.
No one wants to fall victim to fire damage, but on the off-chance that one of your properties has, you need to take action.
If, fortunately, the damage is not too extensive, there may be a way to restore it to its former glory. Luckily, Rescue One Restoration is here to help with fire damage restoration in Oahu.
Contact us today so you can get started with the basics of the fire restoration process!
Our service to you begins here. Below you’ll find more information about our fire damage restoration process. We look forward to serving you! Mahalo!
Parts of a fire loss
What a fire leaves behind
A fire loss is rarely one job. Smoke odor, soot residue, an open roof or broken windows, and the rebuild itself each call for different work in a different order. This page covers the whole recovery, and the pages below go deeper into each part, so you can read about the one in front of you.
- 01
Smoke odor that lingers
Smoke travels further than the flames and settles into porous materials such as drywall, insulation and upholstery, which is why a smell can return after a room has been cleaned and repainted. Removing the source matters more than masking it. Our page on smoke odor removal in Honolulu covers the full sequence.
- 02
Soot on every surface
Soot is the solid residue a fire leaves behind, and the type of fire that produced it decides how it has to be cleaned. The wrong first pass can set a stain permanently, and acidic soot can etch glass and corrode metal. Read about soot cleanup and residue removal before wiping anything.
- 03
Securing the property first
Securing the building comes before any restoration is scoped. Broken windows, forced doors and ventilation cuts leave the house open to rain and to anyone walking past, and most policies ask you to prevent further damage. Our emergency board-up and tarping page explains how openings and roofs are covered.
- 04
Rebuilding what was lost
Once cleanup and odor removal are complete, the work turns to repair: drywall, flooring, kitchens and bathrooms, roofing, and structural rebuilding where it is needed. As a licensed general contractor (BC-38891), we handle that phase ourselves. Our full reconstruction service page explains how a rebuild runs after mitigation.
Fire damage
Why Choose Our Fire Damage Repair Service?
When fire strikes your property—whether it’s a small electrical fire or a major structural blaze—every minute counts. We’ve seen firsthand how smoke damage and soot can spread throughout a home in ways most people don’t expect. That smoke smell you notice? It’s not just unpleasant—it’s actively embedding itself into your walls, furniture, HVAC system, and personal belongings.
Here’s what makes our fire restoration approach different: We don’t just focus on what you can see. We conduct thorough fire damage inspections to identify hidden damage that could cause problems months or even years down the road. In Hawaii’s humid climate, smoke residue combined with moisture can accelerate deterioration and create health hazards if not properly addressed.
Fire damage
24/7 Emergency Response Available. Oahu Island-Wide Service!
No one wants to fall victim to fire damage, but on the off-chance that one of your properties has, you need to take action.
Whether you’re dealing with fire damage in Honolulu, Kailua, Hawaii Kai, or anywhere on Oahu, fast response is critical. If, fortunately, the damage is not too extensive, there may be a way to restore it to its former glory. Luckily, Rescue One Restoration is here to help with fire damage restoration in Oahu.
Fire and smoke recovery is one part of our Honolulu restoration services.
Fire damage
Understanding Fire and Smoke Damage: What You’re Actually Dealing With
Many people don’t realize the full extent of fire damage until we begin our inspection. Here’s what we typically find:
Smoke Damage:
This is often more extensive than the fire damage itself. Smoke travels through your HVAC system, into closets, and behind walls. It leaves behind acidic soot that can permanently etch glass, corrode metals, and discolor surfaces if not treated immediately. In commercial buildings, smoke damage can shut down operations and damage expensive equipment.
Electrical Fire Damage:
These fires often start behind walls, making them particularly dangerous. Even after the fire is extinguished, electrical systems may be compromised throughout your property. We work with licensed electricians to make sure all electrical fire damage is properly inspected and repaired.
Water Damage from Firefighting:
The water used to extinguish the fire can cause secondary damage. In Hawaii’s climate, this can lead to mold growth within 24-48 hours if not properly dried.
Structural Damage:
Depending on the severity of the fire, structural components may be compromised. Our fire damage inspection includes a thorough assessment of structural integrity.
Fire damage
Our Complete Fire Damage Restoration Services
Fire Damage Assessment & Inspection
This is the most critical first step to see the extent of the damage. We always tell homeowners and business owners: what you can see is usually just the beginning. Our comprehensive fire damage inspection goes beyond the obvious burn areas to identify:
- Hidden smoke damage in walls, ceilings, and HVAC systems
- Structural damage that may not be immediately visible
- Electrical systems compromised by fire or water
- The full scope of contents that can be saved versus must be replaced
- Potential safety hazards that need immediate attention
We may ask you some questions during this phase to help us see the bigger picture. This is also the part where we can provide you with a rough estimate of the costs needed for restoration. Our detailed fire damage assessment typically includes the following:
- Materials required for reconstruction
- Services that our professionals will provide
- Provision of equipment for the restoration process
- Timeline expectations based on damage severity
- Coordination with your insurance company
Emergency Board-Up and Security Services
Securing the building is the first work that happens after a fire, before any restoration is scoped. Broken windows, forced doors and ventilation cuts leave the property open to weather and to anyone walking past, and most policies ask you to prevent that further damage. See our dedicated page on emergency board-up and roof tarping on Oahu for how the securing is done and documented.
Smoke Damage Restoration and Odor Removal
Smoke and odor travel further than the flames and settle into porous materials that surface cleaning cannot reach, which is why the smell so often returns after a room has been cleaned and repainted. We remove the source rather than mask it — containment, HEPA filtration, residue-matched cleaning, and vapor-phase treatment. See our dedicated guide to smoke damage restoration and odor removal on Oahu for the full sequence.
Soot and Residue Cleanup
Soot is the solid residue a fire leaves behind, and the type of fire that produced it decides how it has to be removed — the wrong first pass sets a stain permanently. We identify what is present and clean it to method, surface by surface. See our dedicated guide to soot cleanup and residue removal on Oahu for the full sequence.
Property Retrieval And Restoration
We put in our best effort to save as many of your possessions as we can. We will assess everything from the walls of the house to your clothing and electrical equipment that may have been affected.
Our content restoration services include:
- Pack-out services for items requiring off-site cleaning
- Specialized cleaning for electronics, documents, and photographs
- Careful handling of cultural items and family heirlooms (we understand the value of koa furniture, Hawaiian quilts, and other irreplaceable pieces)
- Detailed inventory and documentation for insurance claims
- Climate-controlled storage if your property requires extensive repairs
Complete Fire Damage Repair and Reconstruction
Once all fire damage cleanup, smoke removal, and odor elimination is complete, we move into the repair and reconstruction phase. As a fully licensed general contractor, we can handle everything:
- Drywall repair and replacement
- Flooring restoration (especially important for bamboo and hardwood common in Hawaii homes)
- Kitchen and bathroom reconstruction
- Roof repair or replacement
- Electrical system repair and upgrades
- Plumbing repairs
- Painting and finishing
- Complete structural rebuilding if necessary
You don’t need to coordinate with multiple contractors. We manage everything from start to finish, keeping you informed every step of the way.
Commercial Fire Damage Restoration
We understand that commercial fire damage means more than just property loss—it means lost revenue, disrupted operations, and potential employee displacement. Our commercial fire restoration services are designed to get your business back up and running as quickly as possible:
- 24/7 emergency response to minimize business interruption
- After-hours and weekend work to accelerate timelines
- Coordination with your business insurance carrier
- Detailed documentation for your claim
- Phased restoration to allow partial operation during repairs when possible
- Code compliance for commercial buildings in Honolulu
We’ve worked with restaurants recovering from kitchen fires, office buildings dealing with electrical fires, retail spaces, and more throughout Oahu.
Insurance Claim Assistance
Dealing with insurance after a fire can feel almost as overwhelming as the fire itself. We’ve watched homeowners and business owners struggle to understand their policies while they’re still in shock. That’s why we:
- Work directly with your insurance adjuster
- Document everything with detailed photos, moisture readings, and reports
- Provide detailed estimates that match insurance requirements
- Advocate for full coverage of all fire damage, smoke damage, and necessary repairs
- Explain the process in plain language
- Handle direct billing when possible to ease your financial burden
We’re not just fire damage restoration contractors—we’re your advocates during this difficult time.
Fire damage
The 24-48 Hour Window: Why Immediate Action Is Critical
We wish more people understood this: the damage doesn’t stop when the fire is out. Here’s what happens in the hours and days after a fire:
First 24 Hours:
- Smoke residue becomes increasingly acidic, etching into surfaces
- Metal fixtures begin to tarnish and corrode
- Soot penetrates deeper into porous materials
- In Hawaii’s humidity, moisture from firefighting efforts creates ideal conditions for mold
24-48 Hours:
- Smoke odors become permanently embedded in fabrics and porous materials
- Wood furniture may begin to discolor permanently
- Metal corrosion accelerates
- Mold spores may begin colonizing in damp areas
This is why we offer true 24/7 emergency response. When you call us at 2 AM or on Sunday morning, a real person answers—not an answering service. And we’ll tell you when a crew can be there.
Fire damage
Fire Damage Restoration Throughout Oahu
Every neighborhood on Oahu has unique characteristics that affect fire restoration:
Kailua Fire Damage Restoration: Windward Oahu’s increased humidity means smoke damage and water damage from firefighting efforts require especially aggressive drying and dehumidification to prevent mold. Salt air can also accelerate corrosion of fire-damaged metals.
Hawaii Kai Properties: Coastal properties face similar challenges with salt air accelerating deterioration after fire damage. Quick response is essential.
Honolulu Urban Areas: High-density residential and commercial properties often mean fire can spread between units. We coordinate with neighboring property owners when necessary and understand multi-unit restoration challenges.
Manoa and Valley Areas: Higher rainfall and humidity in valley neighborhoods require specialized attention to drying and dehumidification after fire damage.
Fire damage
Benefits Of Our Fire Damage Restoration Services
Thorough Professional Restoration
We make sure to rigidly go through every step when it comes to fire restoration. We will also plan out the entire process with you right after assessing the damage. Because we are professionals in fire damage restoration in Oahu, you can rest assured that we will deliver quality work.
As a licensed fire damage repair company serving both residential and commercial clients, we follow industry best practices and use the latest equipment for smoke damage removal, odor elimination, and structural repairs. Our fire restoration contractors are trained specifically in Hawaii’s unique environmental challenges.
Save Money And Time
Our professionals are efficient in doing their work. Each step they perform to restore your home and properties is precise and purposeful. This means no time is wasted during the entire restoration process. Because we already know the materials and equipment needed for the task, you don’t have to worry that we will go through trial and error just to get the job done.
When you’re dealing with fire damage, time literally costs money. The longer smoke residue sits on surfaces, the more permanent the damage becomes. The longer your business remains closed, the more revenue you lose. We understand this urgency, which is why our fire damage repair contractors respond quickly and work efficiently to minimize your total loss.
Additional Measures To Prevent Future Damage
Once we’re finished with the actual restoration, we can then discuss with you some preventive steps to stop the same problem from happening again. We will also place fireproof materials and coating on surfaces and objects that require it to further fireproof your home.
This is especially important for properties that have experienced electrical fires. We’ll identify any hazards that contributed to the fire and recommend solutions to prevent recurrence.
Call Us Today To Arrange A Fire Damage Assessment
Fire restoration is not something that you can do by yourself if you’re not a professional. Furthermore, you could even do more harm than good if you don’t know how to go about it. With Rescue One Restoration, you’ll be receiving high-quality services from a licensed fire damage repair company in Oahu.
Whether you need smoke damage cleanup, complete fire damage restoration, commercial fire restoration, or help working through your insurance claim, we’re here for you. Our fire damage inspection services are thorough, our repair work is meticulous, and our commitment to your family and property is unwavering.
Don’t wait for smoke damage to become permanent or for secondary damage like mold to develop. The sooner we can begin your fire restoration, the more we can save.
If you need assistance in setting up an appointment with us, get in touch today at (808) 745-1608 or you may submit your inquiry through the “Request Service” form.
We serve all of Oahu including Honolulu, Kailua, Hawaii Kai, Kaneohe, Manoa, Makiki, Diamond Head, Kahala, and surrounding areas. 24/7 emergency fire damage restoration services available island-wide.
Your home holds your memories. Your business represents your livelihood. Let us help you recover both.
Reviews
What Our Customers Are Saying
When we had urgent moisture remediation service need Rescue One Restoration came to the rescue! I can’t say enough positive things about the company’s professionalism, especially from the team lead, Aaron.
When I first reached out, on a weekend, Aaron adjusted his personal schedule to come out and take a look at the issue that same day. Once work began, their work was high-quality and every team member was very professional, which was especially important to us as we are a school that had students and staff present on campus at times. Aaron did a wonderful job of being on-site daily, overseeing the project from start to finish, and keeping our administrative team updated every step of the way. Highly recommend!
We have worked extensively with Rescue One on many of the projects we manage and they are our "Go To". Paul is awesome on his communication, response and knowledge of how insurance works.
5 Stars.
Had the basement in our office flooded because of the storm, but these guys were such a HUGE HELP especially shout out to Amen and Chozyn for helping to get all the water out of the basement carefully and diligently as well as being warm, courteous and professional young adults!
During the March storms, our house took a beating. I called other places but they were all busy.
I was very lucky to have Rescue One come out to the home very quickly and leave machines to dry out the house. JJ was on top of it.
Excellent and timely service – would definitely use them again! Paul was very responsive and assisted us in our time of need.
Mahalo!
Paul and his team were professional, communicated well, worked with other contractors under strict time constraints. They were helpful & efficient in both the assessment and repair of damage.
Highly recommend.
Frequently asked questions
Frequently Asked Questions About Fire Damage Restoration
Don’t see your question? Call us anytime.
01What happens to our furniture and belongings while the house is being repaired?
Items that need off-site cleaning can be packed out, and if the repairs will be extensive, they can go into climate-controlled storage until the house is ready. Electronics, documents and photographs get specialized cleaning, and we handle family heirlooms such as koa furniture and Hawaiian quilts with care. Every item is recorded in a detailed inventory, which also supports your insurance claim.
02How do you decide which parts of the structure have to be rebuilt?
Our fire damage inspection includes a thorough assessment of structural integrity, and it looks past the burned areas to hidden damage in walls, ceilings and electrical systems. Components that were compromised are repaired or rebuilt, while sound materials that were only smoke-affected are cleaned. Because we are a licensed general contractor, the same team that assessed the damage carries out the drywall, flooring, roofing and structural work.
03Why can’t the rebuild start until the smoke cleanup is done?
Smoke settles into porous materials that surface cleaning cannot reach. If new drywall, paint or flooring goes in over that residue, the odor can come back after the room looks finished, and the new material may have to come out again. That is why we move into repair and reconstruction only once fire damage cleanup, smoke removal and odor elimination are complete.
04Does an electrical fire need a different kind of inspection?
Often, yes. Electrical fires frequently start behind walls, and even after the fire is out, wiring may be compromised in parts of the property the flames never reached. We work with licensed electricians so that electrical fire damage is properly inspected and repaired. We also look for any hazard that contributed to the fire and recommend solutions to prevent it from happening again.
05What records should we keep for a fire insurance claim?
Keep your policy number, the claim number and the adjuster’s contact details, plus receipts for anything you spend because you cannot stay in the house. Try not to throw away damaged items until they have been documented. On our side, we document the loss with detailed photos, readings and reports, keep a detailed inventory of contents, and prepare estimates that match insurance requirements, working directly with your adjuster.
06What does the fire damage assessment give us for the claim?
The assessment sets out the materials required for reconstruction, the services our team will provide, the equipment the restoration needs, and timeline expectations based on how severe the damage is. It also identifies which contents can be saved and which must be replaced. That gives your adjuster a detailed starting point, and the assessment fee is credited toward the job if you go ahead with us.
24/7 emergency response
Let’s bring your home back.
24/7 emergencyAll of OahuIICRC certifiedLic. BC-38891Locally owned & operated
