Water & Fire Damage Restoration, Water Extraction, & Mold Remediation
Water · Fire · Mold · Flood
Rescue One Restoration is your all-inclusive Oahu damage restoration company. From water extraction and full reconstruction to handling your insurance claims, all you need is R1 to restore your home. 24-hour emergency response is available.
24/7 emergency · All of Oahu
Water & Fire Damage Restoration, Water Extraction, & Mold Remediation
24/7 emergency response
When disaster strikes your home, every minute counts. Don’t wait for the damage to worsen or for mold to take hold. Rescue One Restoration is available 24/7 to respond to your emergency and begin the restoration process immediately.
Call us now at (808) 745-1608 or request service online for:
What we handle
Ruptured pipes and severe weather damage are all too familiar to Hawaii residents and business owners. Whether your property sustained torrential rain and flooding, leaking roofs, or a busted pipe, we’ll restore your home from start to end, and even beyond!
And with our industrial Rapid Drying Technology, we’re able to restore your home faster.
Read more about Water Damage Restoration →
There are few things that can make a property owner feel more helpless than being at risk of external flooding and the potential damage it can cause. If your residence or commercial property is affected by a flood, it is important to call us for your flood damage restoration services immediately.
Read more about Flood Restoration Services →
When the smoke clears away, and the flames are out, our team steps up to restore your home. We remove all structural evidence of fire damage, as well as lingering soot, smoke, fumes, and chemical residues.
Using industry-certified cleaning methods, we restore your building and build it back to code.
Read more about Fire Damage & Restoration →
It takes an experienced hand to remove all of your mold spores safely. Mold can irritate your lungs, skin and eyes, so it’s worth removing properly.
Let our experts keep your family protected with professional mold removal service.
Read more about Mold Removal →Not sure which service you need? Tell us what happened.
Other services
How it goes
Day or night. Tell us what happened and we’ll tell you what we’ll do first.
We find where the water went, including where you can’t see it. The assessment fee is credited to your job if you go ahead with us.
Equipment in, readings taken, and we keep checking until the materials are dry.
Repairs and rebuild, done by the same crew that dried it.
Why Rescue One
We are the first responders for property loss services.
During an emergency or disaster, we understand the stress and not knowing what to do. Place the stress on us. We know what to do.
From first response, to helping you with your insurance claim and documentation, to reconstruction, R1 is your complete Hawaii restoration service company!
R1 operates under the strict guidelines of the water and fire damage restoration, and mold remediation services.
IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. They produce the industry standards and guidelines for restoration work. All professional restoration companies such as Rescue One Restoration are trained, certified, and operate based on the standards produced.
Condos and insurance
Condo water damage gets complicated fast: your policy, your neighbor’s, and the association’s. We work directly with the carriers, so you’re not stuck in the middle.
Our work
A Rescue One story
“My son’s baby book is on the bottom shelf. Twenty years of memories.”A Hawaii Kai homeowner, on a Sunday afternoon
Last year, we got a call from a homeowner in Hawaii Kai on a Sunday afternoon. She was trying to stay calm, but we could hear the panic underneath. "I just got home from church," she said. "My washing machine hose burst while we were gone. There’s water in the hallway, the kitchen, it’s spreading into the living room where all my family photos are stored." Then her voice broke. "My son’s baby book is on the bottom shelf. Twenty years of memories."
We told her the same thing we’re telling you: we can fix this. And we will.
Years in the restoration business have taught us that when you discover water spreading across your floors, you’re not thinking about square footage or moisture meters. You’re thinking about whether your grandmother’s Hawaiian quilt can be saved. Whether you’ll lose everything you’ve worked for because one pipe failed on a Sunday afternoon.
One call. One company. One project manager dedicated to your restoration.
Here’s the reality about water damage in Hawaii that most mainland restoration companies don’t understand: our humidity and tradewinds give mold what it needs to start growing within 24 to 48 hours of water damage. The sooner drying starts, the less there is to repair for your ohana.
We started Rescue One Restoration because we watched too many local families get abandoned by contractors who extracted water and disappeared, or get price-gouged by companies that saw an emergency as an opportunity. We saw insurance adjusters deny claims because homeowners didn’t document damage properly. We saw families living in hotels for months because nobody coordinated the reconstruction process.
Your home is sacred. It’s where your family gathers, where memories live, where you feel safe. When water threatens that sanctuary, you need someone who understands what’s actually at stake. Someone who answers at 2 AM. Someone who knows the difference between drying out a home in Kailua’s windward humidity versus the leeward side in Kapolei. Someone who treats your house the way we’d treat our own parents’ home.
We’re IICRC certified, fully licensed by the State of Hawaii (Contractor’s License BC-38891), and we work directly with insurance carriers. But credentials only matter if they translate to results. We’ve restored homes after tropical storms flooded entire neighborhoods. We’ve saved family heirlooms that seemed destroyed. We’ve worked with three-generation households where tutu and the grandkids all live under one roof, and everyone needs to feel safe again.
Whether you’re dealing with a burst pipe, storm flooding, sewage backup, appliance leak, or water seeping through your ceiling, we handle everything from the moment you call until the final inspection is complete. Emergency water extraction, structural drying, mold prevention, insurance coordination, and full reconstruction if needed. One call. One company. One project manager dedicated to your restoration.
That homeowner in Hawaii Kai? We arrived that Sunday. We contained the water spread, used our industrial Rapid Drying Technology to prevent mold growth, and saved every single photo album and that baby book she was worried about. We worked directly with her insurance company, handled all the paperwork, and rebuilt her home so thoroughly that three months later, you’d never know water had touched it.
That’s our commitment. When disaster strips away your sense of security, we show up fast, work smart, and stay until your home feels like home again.
Reviews
Alex and his crew were top notch! Professional and well mannered, Alex took the time to explain what needed to be done, listened carefully to my concerns, and took care of the problem quickly.
He is knowledgable, smart, and knows what needs to be done and does it efficiently. He needed access to my place 4 times; he was right on time for each scheduled time he was to be here. Water intrusion in your home or apartment is distressing, to say the least. If you have need for a restoration service, look no further than calling Rescue One Restoration. They’re neat, highly professional, and I was very pleased with their work.
These guys are true professionals. Andre came initially and was very knowledgeable and informative.
He explained the process and what to expect. The next day, I met Don, Alex and Paul. Their team dynamic was not only professional but courteous, and organized. They are very clean when they work and are perfectionists when trying to diagnose a difficult problem. I can’t say enough about R1R they are the BEST…and true piece of mind that the job will be done correctly
We detected a leak in our ceiling and needed to figure out what the problem was. Andre came the day we called (Friday) to check it out.
Although it wasn’t an emergency, he arranged for a crew to come at 8 am the following Monday. The crew arrived on schedule and did an amazing job of prepping the area (covering the floors, putting up protective plastic to contain the area, etc) before opening up the ceiling. They worked quickly to identify the problem. They cleaned up the area and you would never know all the sawing and digging around they had to do to identify the source of the leak. Dan (crew leader) , Alex and Paul came to do the work today. They were extremely polite and informative throughout the process.
We have mold growing under the kitchen sink so we contact rescue one restoration to help us out. They are very professional, very helpful and honest.
From the time we contacted Andre to schedule an on-site estimate to see what steps were needed to to get rid of the mold issue throughout the remediation prices everything was handled very professionally. Jared came and gave us suggestions on rebuilding the kitchen cabinets and Dan brought his team to our place to start the project, they kept the work area clean and was also very careful with our place even helping us to haul away some of our bulk items. Overall, they take pride in what they do and I’d definitely recommend this company.
We recently discovered water damage in our bedroom & bathroom. Rescue One Restoration was hired to take care of the problem.
They removed the water damaged walls and then re-constructed new walls and re-painted. Everything was completed within time promised, and by the way, they hired professional cleaning company to come and clean the whole area so it will be move back in ready for your family. I dealt with many contractors before, what make this company exceptional is the employees. Chris (project manager) William (consultant/manager) Caleb, Jake, J.J. They are by far the most skillful, well-manner, thoughtful & dependable contractors I ever have. Before they start, they covered my carpet with surface protector so carpet would not be damaged. They also vacuumed after work completed. Here is another thing I really like about them, whenever I call anyone of them, they pick up right away. None of my calls gone into voicemail. I love that !!! In your lifetime, you or your family will experience property damage, that’s facts of life. If you have the right company that’s highly qualified, show up on time, completed work as promised, explained project clearly, always accessible, when you call, you will speak to a person not machine. They want you to know you are not alone in this. I want to share my experience with you, to let you know honesty, integrity do exist in this company.
Frequently asked questions
Got questions about our emergency restoration services? Click any question for the answer.
Don’t see your question? Call us anytime.
Yes, Rescue One Restoration provides 24/7 emergency water damage restoration services throughout Oahu. We answer calls around the clock. No voicemail, no answering service in another state. A real person answers your call, and we dispatch as soon as we have your details, anywhere on Oahu from Honolulu to Kailua to Waianae.
We dispatch as soon as we have your details, anywhere on Oahu. Rapid response matters in Hawaii’s humid climate where mold can begin growing within 24 to 48 hours of water damage. We’re your first responders for property loss services, available 24/7 including weekends and holidays.
Rescue One Restoration serves all of Oahu island-wide, including Honolulu, Kailua, Kaneohe, Hawaii Kai, Manoa, Kahala, Pearl City, Ewa Beach, Kapolei, Aiea, Haleiwa, Kaimuki, Kalihi, Ko Olina, Waianae, Waikiki, Waimanalo, Waipahu, and all surrounding communities throughout the island.
Yes, Rescue One Restoration works directly with insurance companies. We handle complete documentation, communicate with adjusters on your behalf, and can bill insurance directly. We help you through the claims process, work toward full coverage, and make sure you have all the photos, moisture readings, and material inventories your adjuster needs for claim approval.
No. We charge an assessment fee, and it’s credited toward the job if you hire us. You know the cost before we start.
Yes, Rescue One Restoration is fully licensed as a General Contractor in Hawaii (License BC-38891), IICRC certified for water damage restoration, fire damage restoration, and mold remediation, and we are fully bonded and insured. We operate under the strict guidelines set by the Institute of Inspection Cleaning and Restoration Certification.
The structural drying process takes as long as the scope of damage and materials affected require. We monitor moisture levels daily and won’t begin reconstruction until everything is completely dry to prevent mold growth.
Hawaii’s humidity and warm temperatures create perfect conditions for mold growth. Mold can begin growing within 24 to 48 hours of water damage. Our humid climate means that any moisture problem requires immediate professional attention with proper extraction, dehumidification, and antimicrobial treatment to prevent mold.
Yes, Rescue One Restoration is a full-service property damage restoration company. We handle everything from emergency water extraction and fire damage cleanup through complete reconstruction including drywall, flooring, painting, kitchen and bathroom restoration, and full rebuilds. You work with one company from crisis to completion, with no need to coordinate multiple contractors.
First, if safe to do so, shut off the water source or main water valve. Second, call Rescue One Restoration immediately at (808) 745-1608. We’re available 24/7. Third, take photos and videos of all damage for insurance documentation. Fourth, if safe, move valuables to dry areas. Do not attempt to dry the area yourself with household fans. Professional extraction and drying equipment is necessary to prevent mold in Hawaii’s climate.
Rescue One Restoration provides comprehensive property damage restoration services including: 24/7 emergency water extraction, flood damage cleanup, fire and smoke damage restoration, mold inspection and remediation, sewage backup cleanup, storm damage repair, structural drying, moisture detection, complete reconstruction, drywall and flooring replacement, kitchen and bathroom restoration, and insurance claim assistance. We serve both residential and commercial properties throughout Oahu.
Service areas
We serve all of Oahu. Tap a community to find it on the map.
Don’t see your neighborhood? We still cover it. Call (808) 745-1608.
Damage restoration blog
Hurricane preparationA calm, Oahu-specific guide to protecting your home before the rain, and knowing exactly what to do if water gets in after. Last updated Friday, August 14, 2026.
Read more →
Property damage restorationTwo homes on the same street take on the same amount of water from the same storm. One is dry and back to normal in a few days with no materials removed.
Read more →
MoldMost of the water damage we restore on Oahu did not start as an emergency. It started as something small and quiet that nobody noticed, a supply line weeping behind a dishwasher, a hairline crack in shower grout, a downspout discharging against a foundation for two rainy seasons.
Read more →
Water damageFew things unsettle a homeowner like the squish of a soaked carpet underfoot. Maybe a supply line let go overnight and you woke to a dark stain spreading across the bedroom.
Read more →
Flood damageThe call came in just after midnight on March 20th. A homeowner in Waialua.
Read more →
Water damageDiscovering water damage in your home is unsettling, the wet stain you didn’t see yesterday, the unfamiliar musty smell, the floorboard that suddenly feels soft. What you’re seeing on the surface is usually a small fraction of what’s actually happening behind drywall, beneath flooring, and inside wall cavities.
Read more →24/7 emergency response
Whether it’s a burst pipe at 2 AM, smoke from a kitchen fire, or mold you just found behind the vanity, one call gets a local Rescue One crew started. We work directly with your insurance, keep you informed from the first visit to the final walkthrough, and stay until your home feels like home again.
24/7 emergencyAll of OahuIICRC certifiedLic. BC-38891Locally owned & operated
Terms & Conditions
Site inspection fee will be credited toward your scheduled job total.
*Some restrictions may apply.
