Honolulu, Hawaii Water, Fire & Mold Damage Restoration Services
It was 3 AM on a Tuesday when my phone rang—a homeowner in Manoa, voice shaking, describing water pouring through their ceiling from a burst pipe. Their family photos, their grandmother’s koa wood furniture, everything was at risk. In that moment, I understood something we’ve known since founding Rescue One Restoration in 2018: when disaster strikes your home, every single minute matters.
That’s why we answer our phones 24/7, every single day of the year. Because property damage doesn’t wait for business hours, and neither do we.
We’re a locally-owned disaster restoration company serving Honolulu and all of Oahu, and we’ve helped hundreds of island families recover from the unexpected. Whether it’s water damage from Kona storms, fire damage, smoke damage, mold growth in Hawaii’s humid climate, or emergency flood cleanup, we treat every home like it’s our own ohana’s.
Our emergency restoration team has the training, certifications, and equipment to handle any disaster—from burst pipes and storm damage to complete reconstruction services. We work directly with your insurance company to simplify the claims process, and we’re available for emergency response around the clock.
Contact us today at (808) 745-1608 to learn more about our complete disaster restoration and property damage services in Honolulu. We are ready to answer your call and provide 24/7 emergency assistance!
Our certified restoration company serves the entire island of Oahu with fast emergency response times.
About Honolulu’s #1 Emergency Damage Restoration Service Company
Water Damage Restoration
Last month, we responded to a water emergency in Hawaii Kai at 2 AM. A washing machine hose had burst while the family slept, flooding their entire first floor. By the time they woke up, water had been soaking into their floors and walls for hours.
Water damage moves fast in Hawaii. In our humid island climate, what starts as a leak can become a mold problem in less than 48 hours. We’ve seen it happen time and time again—which is why our water damage restoration company prioritizes emergency water extraction and rapid response.
We provide the speed and advanced water extraction services you need to minimize the damage and restore your house or business as quickly as possible. Our water restoration experts have the training, knowledge, and professional-grade equipment to deal with any water damage, from bathroom leaks to storm flooding and natural disasters.
Our water damage restoration process includes moisture detection, emergency water removal, structural drying, and complete restoration. We document everything for your insurance claim and work directly with adjusters to maximize your coverage.
Don’t let needless delays cost you time, money, and the need for substantial repairs. Call our Oahu water damage restoration team right away!
Fire Damage Restoration
Fires can cause significant damage to your house or workplace. Your property will suffer from multiple types of damage—not just from flames, but also smoke damage, soot residue, and extensive water damage from firefighting operations.
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I’ll never forget working with a family in Kailua whose kitchen fire was extinguished quickly, but the smoke and water damage affected every room in their home. The smoke smell had penetrated everything, and water from the fire hoses had soaked through their flooring. They needed complete fire and smoke damage restoration.
When the authorities determine the property is safe, our fire damage restoration process starts. Proper fire restoration deals with heat, smoke damage, soot removal, and water damage —providing comprehensive fire and flood restoration services.
As experienced fire restoration contractors, Rescue One Restoration’s specialists have professional Honolulu fire damage restoration skills and expertise to swiftly clean up and restore your property to its original state. Our fire damage restoration service includes complete odor elimination, structural repairs, and content cleaning. We can restore items you thought were lost forever.
Flood Damage Restoration
When Kona storms hit Oahu, we get dozens of calls from flooded homes across the island. Flood damage is different from other water emergencies because it often involves contaminated water, making professional flood restoration services absolutely critical for your family’s safety.
Flood damage, unlike usual water damage from a roof leak or a busted pipe, frequently involves raw sewage, making the cleanup process more difficult. Flooding can bring more than water damage and health hazards; it can also lead to corroded pipes and mold development.
If your home floods, call a certified flood damage restoration professional like Rescue One Restoration as soon as possible to reduce the impact and securely drain the floodwater. Our emergency flood and fire restoration team has the skills and equipment to effectively handle flood water and sewage, containing hazardous microorganisms and waste.
We employ water detection devices and sensors to locate and correct invisible flood damage issues as a component of our restoration process. Our flood restoration services include basement flood cleanup, emergency water extraction, complete drying, and sanitization. You can trust our water damage restoration professionals to do a thorough job.
Mold Removal Services
Hawaii’s humidity creates perfect conditions for mold growth. After water damage, you have a very short window—usually 24 to 48 hours—before mold starts developing in your walls, under flooring, and in your HVAC system.
Mold removal is best left to qualified professionals who know what they’re doing. You want to get rid of the mold, not hide it. Mold can spread to other parts of the property if it is not carefully removed. Spraying bleach or covering mold with paint only makes the problem worse, hiding dangerous growth that continues to spread.
We offer complete mold remediation services for both residential and commercial properties. Our certified mold removal experts use EPA-approved techniques, HEPA filtration, and proper containment to eliminate mold at its source.
Our tried-and-true mold removal technique will get your home or business back on track in no time. As certified mold removal professionals, we employ the most advanced methods and equipment available, as well as methodical best practices that we’ve developed through years of experience in Hawaii’s unique climate.
Reconstruction Services
What sets us apart as a restoration company is our ability to handle everything from emergency response through complete reconstruction. You make one call to us, and we manage your entire project—no juggling multiple contractors or coordinating schedules.
When the unexpected happens to your home or business, you need a full-service, start-to-finish property damage reconstruction and restoration company you can rely on. Rescue One Restoration has got your back, from removing and cleaning up debris to emergency water extraction, drying*, and complete rebuild services.* We also offer a variety of reconstruction services, such as complete home reconstruction.
Our reconstruction services include structural repairs, electrical work, plumbing, drywall, flooring, painting—everything needed to restore your property to pre-loss condition or better. Many of our clients choose to upgrade during reconstruction, and we’re happy to help with that process.
Our experts have the tools, know-how, and skills to rehabilitate your property to its former state. Many clients in Honolulu choose us for reconstruction services because of our commitment to quality and integrity.
Whether you need emergency property restoration after a disaster or full reconstruction services, our team is here to help 24 hours a day, 7 days a week.
To find out more about our complete disaster restoration and property restoration services, call us at (808) 745-1608. We’re a locally-owned restoration company with deep roots in Hawaii, and we’re always available to take your call and provide immediate emergency assistance—day or night!
Why Honolulu Families Trust Rescue One Restoration
When you’re facing a property emergency, you need to know the restoration company you call is legitimate, experienced, and trustworthy. Here’s what sets us apart:
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Our Certifications & Credentials
– Hawaii Contractor’s License #BC-38891: Fully licensed to operate throughout Hawaii.
– IICRC Certified Technicians: Industry-recognized certifications in water damage restoration, fire damage restoration, and mold remediation.
– Insurance Company Preferred Vendor: We work directly with all major insurance carriers serving Hawaii and help maximize your claim.
– 24/7 Emergency Response: Real people answer your call around the clock—not an answering service. -
Our Local Ohana Commitment
Since 2018, we’ve been serving Honolulu families with the same care and dedication we’d give our own ohana. Our founders brought years of restoration industry experience to Hawaii, and we’ve built our reputation one emergency response at a time. We’re not a mainland company that flies in when disaster strikes—we live here, our families are here, and we understand the unique challenges of property restoration in Hawaii’s climate. From dealing with salt air corrosion after fires to managing mold in our humid environment, we know what island homeowners face. -
Complete, Island-Wide Service
We handle everything from emergency water extraction to full reconstruction—one company, one point of contact. Our certified restoration experts serve all of Oahu including Honolulu, Kailua, Kaneohe, Hawaii Kai, Pearl City, Kapolei, and beyond. You’ll never need to coordinate multiple contractors or wonder who’s responsible for what. Don’t wait when disaster strikes. Call Rescue One Restoration at (808) 745-1608 for immediate emergency property restoration services in Honolulu.
What Our Customers Are Saying
Posted on Richard A.October 8, 2020.Verified Alex and his crew were top notch! Professional and well mannered, Alex took the time to explain what needed to be done, listened carefully to my concerns, and took care of the problem quickly. He is knowledgable, smart, and knows what needs to be done and does it efficiently. He needed access to my place 4 times; he was right on time for each scheduled time he was to be here. Water intrusion in your home or apartment is distressing, to say the least. If you have need for a restoration service, look no further than calling Rescue One Restoration. They're neat, highly professional, and I was very pleased with their work.Posted on LG L.April 27, 2020.Verified These guys are true professionals. Andre came initially and was very knowledgeable and informative. He explained the process and what to expect. The next day, I met Don, Alex and Paul. Their team dynamic was not only professional but courteous, and organized. They are very clean when they work and are perfectionists when trying to diagnose a difficult problem. I can't say enough about R1R they are the BEST...and true piece of mind that the job will be done correctlyPosted on Anne A.April 13, 2020.Verified We detected a leak in our ceiling and needed to figure out what the problem was. Andre came the day we called (Friday) to check it out. Although it wasn't an emergency, he arranged for a crew to come at 8 am the following Monday. The crew arrived on schedule and did an amazing job of prepping the area (covering the floors, putting up protective plastic to contain the area, etc) before opening up the ceiling. They worked quickly to identify the problem. They cleaned up the area and you would never know all the sawing and digging around they had to do to identify the source of the leak. Dan (crew leader) , Alex and Paul came to do the work today. They were extremely polite and informative throughout the process.Posted on Barbara H.April 8, 2020.Verified We have mold growing under the kitchen sink so we contact rescue one restoration to help us out. They are very professional, very helpful and honest. From the time we contacted Andre to schedule an on-site estimate to see what steps were needed to to get rid of the mold issue throughout the remediation prices everything was handled very professionally. Jared came and gave us suggestions on rebuilding the kitchen cabinets and Dan brought his team to our place to start the project, they kept the work area clean and was also very careful with our place even helping us to haul away some of our bulk items. Overall, they take pride in what they do and I'd definitely recommend this company.Posted on Tammy C.December 11, 2018.Verified We recently discovered water damage in our bedroom & bathroom. Rescue One Restoration was hired to take care of the problem. They removed the water damaged walls and then re-constructed new walls and re-painted. Everything was completed within time promised, and by the way, they hired professional cleaning company to come and clean the whole area so it will be move back in ready for your family. I dealt with many contractors before, what make this company exceptional is the employees. Chris (project manager) William (consultant/manager) Caleb, Jake, J.J. They are by far the most skillful, well-manner, thoughtful & dependable contractors I ever have. Before they start, they covered my carpet with surface protector so carpet would not be damaged. They also vacuumed after work completed. Here is another thing I really like about them, whenever I call anyone of them, they pick up right away. None of my calls gone into voicemail. I love that !!! In your lifetime, you or your family will experience property damage, that's facts of life. If you have the right company that's highly qualified, show up on time, completed work as promised, explained project clearly, always accessible, when you call, you will speak to a person not machine. They want you to know you are not alone in this. I want to share my experience with you, to let you know honesty, integrity do exist in this company.Yelp rating score: 4.5 of 5, based on 6 reviews
Frequently Asked Questions About Property Damage Restoration in Honolulu
Got questions about our emergency restoration services? Click any question below for answers. If you don’t see your question here, call us anytime at (808) 745-1608.
How quickly can you respond to a water damage emergency in Honolulu?
We offer 24/7 emergency response services throughout Oahu. Our typical response time is 2-4 hours depending on your location and current weather conditions. When you call (808) 745-1608, you’ll speak directly with our team—not an answering service—and we’ll dispatch emergency restoration technicians immediately. Time is critical with water damage, especially in Hawaii’s humid climate where mold can begin growing within 48 hours.
Do you work with insurance companies for fire and water damage claims?
Yes, absolutely. We work directly with all major insurance carriers serving Hawaii homeowners. Our team will document all damage thoroughly, provide detailed estimates, and communicate directly with your insurance adjuster to help maximize your claim. We understand Hawaii homeowners insurance policies and can help navigate the claims process, which significantly reduces your stress during an already difficult time. We’ll handle the paperwork so you can focus on your family.
What's the difference between water damage restoration and flood damage restoration?
Water damage restoration typically involves clean water from sources like burst pipes, leaking appliances, or roof leaks. Flood damage restoration is more complex because it often involves contaminated water from storm flooding, sewage backups, or ground water intrusion. Flood water can contain bacteria, chemicals, and waste that require specialized equipment, safety protocols, and EPA-approved sanitization methods. Our certified team has the training and equipment to safely handle both types of water emergencies on Oahu.
How long does the water damage restoration process take?
Every water damage situation is unique, but here’s a general timeline for our Honolulu restoration projects: Emergency water extraction happens within hours of our arrival. Structural drying typically takes 3-5 days depending on the extent of damage and humidity levels. Complete restoration including repairs and reconstruction can take 1-4 weeks. We’ll provide you with a detailed timeline specific to your property after our initial assessment, and we’ll update you daily on progress.
Can you remove smoke smell after a fire?
Yes, smoke odor elimination is a critical part of our fire damage restoration service. Smoke particles penetrate deeply into walls, furniture, carpets, and HVAC systems. We use professional-grade techniques including thermal fogging, ozone treatment, and HEPA air scrubbers to completely eliminate smoke odor—not just mask it. We also clean or replace your HVAC filters and ductwork to prevent smoke smell from recirculating. Our goal is to restore your home so thoroughly that you’d never know there was a fire.
Do you offer mold testing and inspection services?
Yes, we provide comprehensive mold inspection and testing services throughout Honolulu and Oahu. Our certified mold remediation specialists can identify visible mold growth, test for hidden mold in walls and crawl spaces, and conduct air quality testing. We’ll provide you with a detailed assessment and honest recommendations. Hawaii’s humidity makes mold growth common, but not all mold requires full remediation—we’ll tell you exactly what you need, nothing more.
Are your restoration services available for commercial properties too?
Absolutely. We provide complete commercial property restoration services for businesses throughout Honolulu and Oahu. Whether you operate a restaurant, retail store, office building, or warehouse, we understand that business interruption costs you money every day. Our commercial restoration team works efficiently to minimize downtime while ensuring thorough damage restoration. We can work around your business hours when possible and coordinate with your commercial insurance carrier.
What areas of Oahu do you serve?
We provide island-wide emergency restoration services throughout Oahu, including Honolulu, Kailua, Kaneohe, Hawaii Kai, Kahala, Waikiki, Pearl City, Aiea, Kapolei, Ewa Beach, Waianae, Haleiwa, and everywhere in between. Our central Honolulu location at Sand Island allows us to respond quickly to emergencies across the entire island. If you’re on Oahu and experiencing property damage, we can help—call us 24/7 at (808) 745-1608.
How much does property damage restoration cost in Honolulu?
Restoration costs vary significantly based on the extent of damage, type of damage, and square footage affected. Water extraction might cost a few thousand dollars, while complete fire damage restoration and reconstruction can run much higher. The good news is that most homeowners insurance policies cover disaster restoration costs (minus your deductible). We provide detailed written estimates before beginning work, and we’ll review your insurance coverage with you. Our pricing is transparent—no hidden fees or surprise charges. Every restoration project is unique, so we encourage you to call us for a specific assessment of your situation.
What should I do immediately after discovering water damage?
First, ensure your family’s safety. If there’s standing water near electrical outlets or appliances, don’t enter the area. Turn off the water source if possible and safe to do so. Document the damage with photos and videos for your insurance claim. Remove valuable items from the affected area if you can do so safely. Then call us immediately at (808) 745-1608—even if it’s 3 AM. The faster we begin water extraction and drying, the more of your property we can save and the less likely mold will develop. Don’t wait until morning; water damage worsens by the hour in Hawaii’s humid climate.
Ready to Restore Your Honolulu Home? We’re Here to Help 24/7
Property damage is overwhelming, but recovery doesn’t have to be. When you call Rescue One Restoration, you’re not just getting a restoration company—you’re getting a local ohana that truly cares about bringing your home back to life.
Our certified disaster restoration experts are standing by right now, ready to respond to your emergency anywhere on Oahu. We’ll walk you through every step of the process, handle your insurance paperwork, and restore your property with the care and quality your family deserves.
Don’t Wait—Every Minute Counts
Water damage, fire damage, smoke damage, and mold growth worsen with each passing hour. The sooner we start, the more we can save and the faster you can return to normal life.
Call (808) 745-1608 Now for Immediate Emergency Response
Or contact us online at info@rescueonerestoration.us—though for emergencies, calling is always fastest.
We’re available 24 hours a day, 7 days a week, 365 days a year. Day or night, rain or shine, Kona storm or calm weather—we’re here when you need us most.
Serving All of Honolulu & Oahu with:
– Emergency Water Damage Restoration
– Fire & Smoke Damage Restoration
– Flood Damage Cleanup & Restoration
– Mold Removal & Remediation
– Storm Damage Repair
– Complete Reconstruction Services
– Commercial Property Restoration
– 24/7 Emergency Response
Let us help you restore your home and recover your peace of mind. Call Rescue One Restoration today: (808) 745-1608
Your home is your sanctuary. Let’s bring it back together.