Three years ago, we received a call at 2:47 AM from a panicked homeowner in Aiea whose water heater had burst, flooding their entire first floor. By the time we arrived—less than 90 minutes later—water was seeping into the walls, threatening to turn a manageable crisis into a mold nightmare. That family’s story isn’t unique. We’ve seen it dozens of times across Aiea: the late-night pipe burst, the storm that overwhelms your gutters, the kitchen fire that spreads faster than you can react. What makes the difference isn’t just how quickly disaster strikes—it’s how quickly you respond, and who you call to help you through it.
Since 2018, we’ve stood beside hundreds of Aiea families during their worst moments. We understand that your home isn’t just a structure—it’s where your ohana gathers, where memories live, where you feel safe. When water damage, fire, smoke, or mold threatens that sanctuary, you need more than just a restoration company. You need a partner who treats your home like our own.
Complete Water Damage Restoration & Emergency Water Extraction in Aiea
Water damage doesn’t wait for business hours, and neither do we. Whether you’re dealing with a burst pipe at midnight, flood damage from heavy Kona storm rains, or a malfunctioning appliance that’s turned your laundry room into a swimming pool, we provide emergency water extraction services and complete water damage restoration throughout Aiea.
Our Water Damage Restoration Process:
Immediate Response & Water Extraction
When you call our 24/7 emergency line at (808) 745-1608, you’re speaking directly with our team—not an answering service. We arrive at your Aiea property within hours, equipped with industrial-grade water extraction equipment to remove standing water quickly. In Hawaii’s humid climate, every hour counts. What starts as water damage can become mold growth in as little as 48 hours.
Advanced Drying & Moisture Detection
We use thermal imaging cameras and moisture meters to detect hidden water in walls, under floors, and in ceilings. Our commercial-grade dehumidifiers and air movers work around the clock to ensure complete drying—not just surface-level fixes that leave moisture trapped where you can’t see it.
Structural Assessment & Repairs
Water doesn’t just damage surfaces; it compromises structural integrity. We inspect all affected areas for warping, swelling, and potential structural issues. Our team handles everything from water damage repairs to full reconstruction, so you’re not juggling multiple contractors during an already stressful time.
Mold Prevention & Air Quality Testing
Hawaii’s year-round humidity makes mold prevention critical after any water event. We apply EPA-approved antimicrobials to all affected surfaces and conduct thorough air quality testing before declaring the job complete. Your family’s health is our priority.
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Fire & Smoke Damage Restoration Services
Fire damage goes far beyond what you can see. Even after the flames are out, smoke residue, soot, and odor penetrate deep into walls, furniture, and ductwork. We provide comprehensive fire damage restoration and smoke damage restoration services throughout Aiea, from emergency board-up to complete reconstruction.
What We Handle:
- Emergency Board-Up & Tarp Over Services to secure your property immediately
- Smoke & Soot Removal from all surfaces using specialized techniques
- Complete Odor Elimination (not masking—actual removal using hydroxyl generators and thermal fogging)
- Content Cleaning & Pack-Out Services to salvage precious belongings
- Structural Repairs & Full Reconstruction from demolition to move-in day
- Insurance Documentation with detailed photos and reports for your claim
We understand the emotional weight of fire damage. We’ve helped families salvage irreplaceable heirlooms, family photos, and cultural items. We treat every belonging like it matters—because to you, it does.
Professional Mold Remediation Services
That musty smell in your guest room? Those dark spots on your bathroom ceiling? In Aiea’s humid environment, mold isn’t just unsightly—it’s a health concern, especially for children, elderly family members, and anyone with respiratory conditions.
We provide complete mold removal services and remediation throughout Aiea, following strict industry protocols to ensure the problem is eliminated—not just covered up.
Our Mold Remediation Approach:
Independent Testing & Assessment
We identify the source of moisture (because treating mold without fixing the cause is temporary at best) and determine the full extent of contamination.
Proper Containment
We establish negative air pressure chambers with HEPA filtration to prevent mold spores from spreading to unaffected areas during remediation. Your family’s safety and your home’s air quality are paramount.
Complete Removal & Treatment
All contaminated materials are safely removed and disposed of according to EPA guidelines. We treat all affected surfaces with antimicrobial solutions designed for Hawaii’s climate.
Post-Remediation Verification
We conduct clearance testing to prove the mold is gone—you’re not taking our word for it; you’re seeing verified results.
Prevention Strategies
We don’t just remove mold; we help you prevent it from returning. Our team provides recommendations for managing humidity, improving ventilation, and addressing any underlying moisture issues specific to Aiea homes.
Complete Reconstruction Services
Property damage restoration isn’t just about cleanup—it’s about returning your home to pre-loss condition (or better). We offer full-service reconstruction as part of our comprehensive approach. From replacing drywall and flooring to complete kitchen or bathroom rebuilds, we coordinate all trades so you have a single point of contact through the entire process.
What Sets Our Reconstruction Services Apart:
- Seamless Coordination: We manage plumbers, electricians, carpenters, and other specialists
- City & County of Honolulu Permitting: We handle all paperwork and inspections
- Quality Materials: We source durable materials suited to Hawaii’s climate
- Insurance Advocacy: We work directly with your insurance adjuster to maximize your coverage
- Timeline Transparency: You’ll know what to expect at every stage
Why Aiea Families Trust Rescue One Restoration
Trust isn’t given—it’s earned through every job, every phone call, every promise kept.
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Locally Operated with Ohana Values
We’re not a mainland franchise flying in for the job and leaving when it’s done. Since 2018, we’ve successfully restored hundreds of Oahu homes and businesses after water damage, fire damage, and mold infestations. Our founders brought years of restoration industry experience to Hawaii because we saw families being underserved by companies that didn’t understand island living. When you work with us, you’re working with owners who have skin in the game. We live here. Our kids go to school here. Our reputation is our livelihood. We treat every Aiea home like it could be our family’s home—because in this community, it very well might be someday. -
24/7 Emergency Response with 2-4 Hour Arrival
Disaster doesn’t keep business hours, and neither do we. Call us at 2 AM or 2 PM—you’ll reach our team immediately, and we’ll be at your Aiea property within 2-4 hours, not “next business day.” We’re the restoration company your neighbors call when disaster strikes. -
Complete Insurance Expertise & Direct Billing
Navigating property damage insurance claims is overwhelming. We work directly with all major insurance carriers including State Farm, USAA, Allstate, Liberty Mutual, and local Hawaii insurers. Our detailed documentation and direct communication with adjusters means less stress for you and better claim outcomes. We’ve helped Aiea families recover hundreds of thousands of dollars in legitimate insurance claims. We speak their language so you don’t have to learn it during a crisis. -
Transparent Pricing & Written Estimates
Before we begin any work, you’ll receive a detailed written estimate explaining exactly what we’re doing and why. No surprise fees. No hidden charges. Just honest pricing from a company that respects your budget and your trust. -
Complete Solutions, One Company
From emergency water removal to final paint color selection, we handle it all. No coordinating multiple contractors, no wondering who’s responsible for what. One phone call, one project manager, one team committed to your restoration. -
Advanced Technology & Equipment
We invest in the latest restoration technology because Hawaii homes deserve the best. Our truck-mounted water extraction systems, thermal imaging cameras, industrial dehumidifiers, and hydroxyl generators represent hundreds of thousands of dollars in equipment—tools that ensure thorough, professional restoration. -
Licensed, Certified, & Continuously Trained
We maintain all necessary Hawaii contractor licenses and industry certifications because your family deserves professionals who meet the highest standards. The restoration industry evolves, and so do we. Our team maintains current certifications and attends ongoing training to stay ahead of new techniques, materials, and best practices specific to Hawaii’s unique climate challenges. -
Real Local References Available
Don’t just take our word for it—talk to your neighbors. We’re happy to provide references from Aiea families we’ve helped. Our reputation in the community matters more to us than any advertising campaign. -
We Serve All of Aiea & Surrounding Communities
While we’re proud to serve Aiea, our emergency response extends throughout Central Oahu, including Pearl City, Waipahu, and neighboring communities. No matter where you’re located, if you need emergency property restoration or disaster restoration services, we’re here.
What Our Customers Are Saying
Posted on Richard A.October 8, 2020.Verified Alex and his crew were top notch! Professional and well mannered, Alex took the time to explain what needed to be done, listened carefully to my concerns, and took care of the problem quickly. He is knowledgable, smart, and knows what needs to be done and does it efficiently. He needed access to my place 4 times; he was right on time for each scheduled time he was to be here. Water intrusion in your home or apartment is distressing, to say the least. If you have need for a restoration service, look no further than calling Rescue One Restoration. They're neat, highly professional, and I was very pleased with their work.Posted on LG L.April 27, 2020.Verified These guys are true professionals. Andre came initially and was very knowledgeable and informative. He explained the process and what to expect. The next day, I met Don, Alex and Paul. Their team dynamic was not only professional but courteous, and organized. They are very clean when they work and are perfectionists when trying to diagnose a difficult problem. I can't say enough about R1R they are the BEST...and true piece of mind that the job will be done correctlyPosted on Anne A.April 13, 2020.Verified We detected a leak in our ceiling and needed to figure out what the problem was. Andre came the day we called (Friday) to check it out. Although it wasn't an emergency, he arranged for a crew to come at 8 am the following Monday. The crew arrived on schedule and did an amazing job of prepping the area (covering the floors, putting up protective plastic to contain the area, etc) before opening up the ceiling. They worked quickly to identify the problem. They cleaned up the area and you would never know all the sawing and digging around they had to do to identify the source of the leak. Dan (crew leader) , Alex and Paul came to do the work today. They were extremely polite and informative throughout the process.Posted on Barbara H.April 8, 2020.Verified We have mold growing under the kitchen sink so we contact rescue one restoration to help us out. They are very professional, very helpful and honest. From the time we contacted Andre to schedule an on-site estimate to see what steps were needed to to get rid of the mold issue throughout the remediation prices everything was handled very professionally. Jared came and gave us suggestions on rebuilding the kitchen cabinets and Dan brought his team to our place to start the project, they kept the work area clean and was also very careful with our place even helping us to haul away some of our bulk items. Overall, they take pride in what they do and I'd definitely recommend this company.Posted on Tammy C.December 11, 2018.Verified We recently discovered water damage in our bedroom & bathroom. Rescue One Restoration was hired to take care of the problem. They removed the water damaged walls and then re-constructed new walls and re-painted. Everything was completed within time promised, and by the way, they hired professional cleaning company to come and clean the whole area so it will be move back in ready for your family. I dealt with many contractors before, what make this company exceptional is the employees. Chris (project manager) William (consultant/manager) Caleb, Jake, J.J. They are by far the most skillful, well-manner, thoughtful & dependable contractors I ever have. Before they start, they covered my carpet with surface protector so carpet would not be damaged. They also vacuumed after work completed. Here is another thing I really like about them, whenever I call anyone of them, they pick up right away. None of my calls gone into voicemail. I love that !!! In your lifetime, you or your family will experience property damage, that's facts of life. If you have the right company that's highly qualified, show up on time, completed work as promised, explained project clearly, always accessible, when you call, you will speak to a person not machine. They want you to know you are not alone in this. I want to share my experience with you, to let you know honesty, integrity do exist in this company.Yelp rating score: 4.5 of 5, based on 6 reviews
Frequently Asked Questions About Property Damage Restoration in Aiea
Got questions about our emergency restoration services? Click any question below for answers. If you don’t see your question here, call us anytime at (808) 745-1608.
How quickly can you respond to emergencies in Aiea?
We typically arrive within 2-4 hours of your call, 24/7/365. For water emergencies, every hour matters in preventing secondary damage like mold growth. Our rapid response time is one of the reasons Aiea families keep our number saved in their phones—they know we’ll be there when it matters most.
Will my homeowners insurance cover property damage restoration?
Most Hawaii homeowners insurance policies cover sudden, accidental damage like burst pipes, fires, and storm damage. We work directly with your insurance company to document everything properly and help maximize your coverage. Mold coverage varies by policy, so we’ll help you understand your specific situation. We’ve successfully worked with every major insurance carrier serving Hawaii.
How long does water damage restoration take?
Timeline depends on the severity of damage, but typical water damage restoration takes 3-7 days for drying and initial cleanup, with reconstruction adding 2-6 weeks depending on scope. We provide detailed timelines upfront and update you at every milestone. For emergency water extraction alone, we can often have standing water removed within the first 24 hours.
What's included in your fire damage restoration services?
Complete fire damage restoration includes emergency board-up, smoke and soot removal, odor elimination, content cleaning, structural repairs, and full reconstruction. We coordinate with your insurance adjuster and handle everything from initial assessment to final walk-through. We also help with temporary housing coordination if your home is uninhabitable.
Do you offer free estimates?
While we don’t provide free estimates, we do offer comprehensive assessments with transparent pricing before beginning any work. Our detailed quotes help you understand exactly what you’re paying for and why. This ensures we can dedicate proper time to accurately assess your damage and provide a thorough restoration plan.
What should I do immediately after discovering water damage in my Aiea home?
First, ensure your family’s safety. If safe to do so: shut off the water source, turn off electricity in affected areas, remove valuable items from water, and call us immediately at (808) 745-1608. Don’t wait to see if it “dries on its own”—Hawaii’s humidity makes rapid professional intervention critical to preventing mold growth.
How do you prevent mold growth after water damage?
We use industrial-grade dehumidifiers, air movers, and HEPA filtration systems to thoroughly dry all affected areas within 24-48 hours. We also apply EPA-approved antimicrobial treatments to all surfaces and conduct moisture readings in walls and subfloors. Post-restoration air quality testing verifies that humidity levels are safe and mold growth has been prevented. Learn more about our mold prevention and remediation services.
Can you work directly with my insurance adjuster?
Yes, and we strongly encourage it. We document everything with detailed photos, moisture readings, and comprehensive reports. We speak the insurance industry’s language and know what documentation they need to approve claims. Many Aiea families tell us this was the most valuable part of our service—we handle the insurance headaches so you can focus on your family.
What areas of Oahu do you serve besides Aiea?
We provide 24/7 emergency property damage restoration throughout Central and West Oahu, including Pearl City, Waipahu, Ewa Beach, Kapolei, and surrounding communities. Our Honolulu location allows us to respond quickly anywhere on the island when families need us most.
Is mold dangerous, and how do I know if I have it?
Mold can cause respiratory issues, allergic reactions, and worsen asthma, especially in children and elderly family members. Common signs include musty odors, visible dark spots on walls or ceilings, increased allergy symptoms, and recent water damage or leaks. In Hawaii’s humid climate, mold can begin growing within 24-48 hours after water exposure. If you suspect mold, don’t disturb it—call us for professional mold inspection and remediation.
What's the difference between water damage restoration and water extraction?
Water extraction is the first critical step—removing standing water quickly. Water damage restoration includes extraction plus complete structural drying, antimicrobial treatment, moisture monitoring, damage repairs, and verification testing. Think of extraction as emergency treatment and restoration as complete recovery. Both are essential for protecting your Aiea home.
Do I need to move out during restoration work?
It depends on the severity and type of damage. For minor water damage, many families stay home during restoration. For major fire damage, structural issues, or extensive mold remediation, temporary relocation may be necessary for safety. We’ll give you honest guidance and can help coordinate temporary housing if needed—many insurance policies cover these costs.
How do you handle smoke odor removal after a fire?
Smoke odor doesn’t just sit on surfaces—it penetrates deep into materials, ductwork, and porous items. We use thermal fogging, hydroxyl generators, and ozone treatment (when appropriate) to neutralize odors at the molecular level. We also clean or replace HVAC filters and ductwork to prevent odor recirculation. Surface cleaning alone won’t eliminate smoke smell—professional equipment and techniques are essential.
What makes Hawaii property damage restoration different from the mainland?
Hawaii’s year-round humidity, saltwater air, older construction methods, and unique building materials create challenges mainland companies don’t understand. Mold grows faster here. Materials deteriorate differently. Building codes and permitting processes are unique to the islands. We’ve built our expertise specifically around Oahu’s climate and construction—it’s not a one-size-fits-all approach.
Can you save my furniture and belongings after water or fire damage?
Many items can be saved with professional content cleaning and restoration. We evaluate each item individually and use specialized techniques for different materials—from wood furniture to family photos, Hawaiian quilts to electronics. Some items are irreplaceable, so we treat everything with care and give you honest assessments about what can be salvaged. We also provide pack-out services to clean and store belongings during reconstruction.
Ready to Restore Your Aiea Home? Contact Us Now
Every minute counts when you’re facing property damage. The difference between minor repairs and major reconstruction often comes down to how quickly you act.
Emergency 24/7 Response – Call Now:
📞 (808) 745-1608
Real people answer our phones 24/7—not an answering service. When you call, you’re speaking directly with our restoration team.
When You Call Rescue One Restoration, Here’s What Happens:
Within Minutes: We assess your emergency over the phone and dispatch our team immediately
Within 2-4 Hours: Our certified technicians arrive at your Aiea property with equipment ready
Within 24 Hours: Emergency mitigation is complete, further damage is stopped, and you have a comprehensive restoration plan
Why Aiea Families Call Us First:
✅ 24/7 Emergency Response – We answer when you call, any time of day or night
✅ Rapid On-Site Arrival – Usually within 2-4 hours throughout Aiea and Central Oahu
✅ Direct Insurance Billing – We handle the paperwork and advocate for you
✅ Licensed & Certified – Professional technicians with years of Hawaii experience
✅ Complete Solutions – From emergency extraction to final reconstruction
✅ Local & Trusted – Serving Oahu families since 2018 with ohana values
Don’t Wait – Property Damage Gets Worse With Time
Water damage becomes mold growth in 24-48 hours
Smoke residue permanently stains surfaces if not treated quickly
Delayed response means higher costs and longer restoration times
The sooner you call, the more we can save—and the faster your life returns to normal.
Contact Rescue One Restoration – Aiea’s Trusted Property Damage Experts
📞 Emergency Line (24/7): (808) 745-1608 | (808) 439-6448
📧 Email: info@rescueonerestoration.us
📍 Location: 80 Sand Island Access Rd. Unit #227, Honolulu, HI 96819
🌐 Website: rescueonerestoration.us
💬 Contact Us: Get in touch online
Serving Aiea & All of Oahu:
Aiea • Pearl City • Waipahu • Ewa Beach • Kapolei • Haleiwa • Honolulu • And all surrounding Central and West Oahu communities
We Specialize In:
- Emergency Water Damage Restoration & Water Extraction Services
- Fire & Smoke Damage Restoration
- Mold Remediation & Removal Services
- Storm & Flood Damage Cleanup
- Complete Property Reconstruction Services
- 24/7 Emergency Property Restoration
- Insurance Claims Assistance & Direct Billing
Licensed • Certified • Locally Operated • Available 24/7/365
When disaster strikes your Aiea home, you don’t need just any restoration company—you need a partner who understands Hawaii, respects your ohana, and has the expertise to restore not just your property, but your peace of mind.
Call now: (808) 745-1608 – Because your family’s safety and your home’s recovery can’t wait.