Last December, we received a call at 2:47 AM from a family in Lanikai whose home had just flooded after a burst pipe. The mother’s voice was shaking—not just from the cold water soaking through her floors, but from seeing her daughter’s baby photos floating past in the hallway. “We don’t know what to do,” she told me. “Everything is ruined.” I’ve been in the restoration business since 2018, and before that, I spent years learning this trade across Oahu. That call reminded me why we do what we do: because property damage isn’t just about fixing walls and floors—it’s about restoring the place where your family’s memories live.
When disaster strikes your Kailua home—whether it’s water damage from Windward Oahu’s heavy rainfall, fire damage from an unexpected kitchen incident, or mold growing silently behind your walls—the clock starts ticking immediately. In Hawaii’s humid climate, what seems like a small water leak today can become a major mold problem within 48 hours. We’ve seen it happen countless times.
Property damage should never be ignored. In fact, the longer sections of your home stay damaged, the more you’ll spend for repairs later. Often, these damages can affect other parts of the house that are otherwise fully functional.
If your house has suffered damage from water, fire, smoke, and other hazards, it’s important to quickly address these issues to avoid putting you and your family at risk. As a locally-based restoration company serving Kailua and the entire Windward side since 2018—built on years of hands-on experience in the field—we understand the unique challenges Kailua homeowners face, from sudden flood damage during Kona storms to the persistent humidity that accelerates mold growth in our island homes.
For reliable Kailua damage restoration services, you can count on Rescue One Restoration to provide you with expert assistance that won’t drain your savings. We’re available 24/7 because emergencies don’t wait for business hours, and neither do we.
Call us today at (808) 745-1608 or fill in our inquiry form to discuss the following damage restoration services:
24/7 Emergency Response Available. Oahu Island-Wide Service!
Water Damage Restoration for Kailua Homes
Water damage is something nearly every Kailua homeowner deals with at some point—and in our tropical climate, it’s not just about the visible water. It’s about what happens in the hours and days after: the humidity that lingers, the mold spores that start multiplying, the structural damage happening behind walls where you can’t see it.
Water damage is one of the most common issues that homeowners face, especially during the rainy season. Seemingly small problems such as leaks and plumbing issues can lead to even bigger ones such as bad indoor air quality, unpleasant odors, grimy carpets, and even damaged walls and furniture. Whether you’re dealing with emergency water removal after a flood, water extraction from carpets and flooring, or comprehensive water damage cleanup following a burst pipe, our team responds quickly with the right equipment and expertise.
To address this, we offer various Kailua water damage restoration services such as the following:
- Air duct cleaning: When the air ducts of your HVAC system aren’t cleaned, they tend to accumulate moisture, which are the perfect breeding grounds for mold and bacteria that can spread throughout your home. With our air duct cleaning service, you can be sure that your HVAC system isn’t spreading germs throughout your house.
- Carpet cleaning: Carpets that have been spilled on or carpets that didn’t dry properly after some DIY cleaning can also be breeding grounds for mold, mildew, and other bacteria that can trigger allergic reactions. Don’t scrimp on carpet cleaning and work with professionals like Rescue One Restoration.
- Overspray protection: To further protect your carpets, we also offer overspray protection that can shield your carpet fibers from stains and lasting damage.
- Odor removal: Unpleasant smells can come from any part of the house, but they’re often the ones that have sustained water damage. To keep your air quality up, our team will find where these smells are coming from and will eliminate it through our steam extraction process.
- Upholstery cleaning: Similar to carpets, furniture pieces like sofas and beds need to be sanitized and dried properly so they don’t start emitting bad odors or breeding bacteria. With our steam cleaning upholstery services, you can be sure that your furniture pieces are sanitized and deodorized without them being discolored.
- Trauma scene cleanup: For more severe damages that require specialized cleaning products and techniques, we also offer trauma cleanup services that can remove biological stains.
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Our water restoration process for Kailua homes includes specialized moisture detection equipment that finds hidden water damage in walls, under flooring, and in other areas that might be missed without professional tools. We’ve learned through years of experience that thorough water extraction services are just the first step—proper structural drying and dehumidification are what prevent recurring problems down the road.
Fire Damage Restoration in Kailua
House fires still shake me, even after all these years. There’s something about walking into a home that’s been touched by flames—the acrid smell, the soot covering everything, the way water from the fire department’s hoses has soaked into places the fire never reached. But I’ve also seen families move back into homes that look better than before the fire, and that transformation never gets old.
House fires are a homeowner’s worst fear. Fires can occur in any part of the house and often begin from a small issue, such as leaving the stove open or experiencing a short in one of your sockets. Flames, smoke, and soot can all cause structural damage that can be difficult to address when ignored. With our Kailua fire damage restoration services, we can help you deal with complex issues resulting from a fire and help you prevent it from happening again. Our fire restoration services cover everything from initial board-up and emergency response to smoke odor removal, soot cleanup, and complete reconstruction of fire-damaged areas.
Flood Damage Restoration & Emergency Water Removal
After the January 2024 floods that hit Windward Oahu hard, we worked around the clock for days. We saw homes in Kailua with water lines that reached halfway up the walls. What many homeowners didn’t realize was that even after the visible water receded, moisture had seeped into wall cavities, under flooring, and into insulation—creating perfect conditions for mold growth.
Flood damages don’t only happen during the rainy season. They can also be caused by burst pipes, leaky roofs, or even damaged HVAC systems or appliances. Instead of fixing these problems yourself, which might lead to even more damage around the house, let Rescue One Restoration do all the work with the following flood cleanup and water removal services:
- Emergency water extraction
- Advanced structural drying
- 24/7 residential and commercial emergency response
- Mold remediation
- Dehumidification
- Demolition and reconstruction
- Offsite storage
When you call us for flood restoration in Kailua, we arrive equipped with industrial-grade water extraction equipment, moisture meters, thermal imaging cameras, and commercial dehumidifiers. Our goal is not just to remove standing water, but to ensure your home is completely dry and safe from secondary damage like mold growth or structural weakening.
Mold Removal & Remediation Services for Kailua Properties
If you’ve lived in Kailua for any length of time, you know that mold isn’t a question of “if” but “when.” Our humid, tropical climate practically invites mold growth. I remember inspecting a beautiful Lanikai home where the owners had noticed a musty smell in their master bedroom. Behind the headboard wall, we found a colony of black mold spreading from a slow leak in the bathroom pipes on the other side. The owners had been breathing those spores for months without knowing.
As mentioned, mold growth can cause allergic reactions, exacerbate existing respiratory conditions, and result in a musty smell around the house. Molds can come from areas with high humidity or hidden plumbing problems that have been left unnoticed. To prevent further water damage and illnesses, our Kailua mold removal services will thoroughly assess your home, determine areas with mold growth, and eliminate them. Our mold remediation process includes containment to prevent spore spread, HEPA air filtration, complete removal of affected materials, antimicrobial treatment, and final air quality testing to ensure your home is safe.
Many Kailua homeowners ask us about the difference between mold removal and mold remediation—mold removal focuses on eliminating visible mold, while mold remediation addresses the entire problem, including moisture sources and prevention strategies to keep mold from returning in Hawaii’s humid environment.
Full Reconstruction Services After Property Damage
There’s a unique satisfaction in handing keys back to a family whose home we’ve completely rebuilt after major damage. I think about the Kailua family whose kitchen we reconstructed after a severe fire—the wife cried when she saw her new kitchen, not because it reminded her of the fire, but because it was actually better than what they had before, with improved ventilation and fire-resistant materials.
For all other damages your home may experience, our reconstruction services can provide fast, reliable, and in-depth repairs that can rebuild any part or structure of your home that has been damaged or destroyed. With the best professional tools and equipment, you can rest assured that your family will be safe in the long run. From minor repairs to complete home reconstruction, we handle all trades in-house—electrical, plumbing, carpentry, drywall, painting, and finishing work. This means you work with one team from start to finish, avoiding the headaches of coordinating multiple contractors.
Why Kailua Homeowners Trust Rescue One Restoration
What sets us apart as a restoration company isn’t just our equipment or our 24/7 availability—it’s our roots in this community. Since 2018, we’ve been serving Kailua families, and our founders brought years of restoration experience in the field before that. We understand that when you call us, you’re trusting us with more than property—you’re trusting us with your home, your memories, and your family’s safety.
We’re not a mainland company trying to understand Hawaii from a distance. We live here. We know what Kona storms can do to Windward Oahu homes. We understand why mold spreads faster here than almost anywhere else. We’ve worked on homes built in the 1960s with unique construction challenges, and we’ve restored modern condos with their own specific issues. We speak your language, we respect your home, and we’re here when you need us most.
Trust isn’t something we ask for—it’s something we earn with every emergency call we answer, every home we restore, and every family we help through their worst day. Here’s what sets us apart as Kailua’s trusted restoration company:
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Licensed & Certified Professionals
We hold Hawaii Contractor’s License #BC-38891 and maintain IICRC certifications—the industry’s gold standard for restoration professionals. Our technicians undergo continuous training to stay current with the latest restoration techniques and safety protocols specific to Hawaii’s unique climate challenges. -
24/7 Emergency Response—We Actually Answer
When we say 24/7, we mean it. No answering services, no callbacks hours later. When you call (808) 745-1608 at 2 AM because your pipe just burst, a real person answers and our team is typically on-site within 2-4 hours anywhere in Kailua and Windward Oahu. We’ve built our reputation on being there when island families need us most. -
Local Expertise, Island Values
Since 2018, we’ve been serving Kailua with the kind of care and respect that comes from truly understanding our community. We remove our shoes before entering your home (because that’s how we were raised), we treat your family heirlooms with reverence, and we understand the significance of multi-generational households. We’re not a mainland franchise—we’re your neighbors. -
Insurance Navigation Support
We work directly with all major insurance carriers and help document everything properly from day one. Many Kailua homeowners tell us the insurance paperwork was almost as stressful as the damage itself—until we stepped in. We’ll advocate for you with adjusters, provide detailed documentation, and help ensure you receive the full coverage you deserve. -
Complete Transparency
No surprise fees, no hidden charges, no bait-and-switch pricing. We provide detailed written estimates before starting work and keep you informed every step of the way with daily photo updates and direct communication with your dedicated project manager. -
Proven Track Record
We’ve successfully restored hundreds of Kailua homes affected by everything from Kona storm flooding to kitchen fires to hidden mold damage. Our work speaks for itself, but don’t just take our word for it—ask your neighbors. Chances are, we’ve helped someone on your street.
Whether you need emergency water extraction at 3 AM, comprehensive fire damage restoration, mold remediation, or complete property reconstruction, we respond quickly with experienced technicians, professional equipment, and a commitment to restoring not just your property, but your peace of mind.
What Our Customers Are Saying
Posted on Richard A.October 8, 2020.Verified Alex and his crew were top notch!  Professional and well mannered, Alex took the time to explain what needed to be done, listened carefully to my concerns, and took care of the problem quickly.  He is knowledgable, smart, and knows what needs to be done and does it efficiently.  He needed access to my place 4 times; he was right on time for each scheduled time he was to be here.  Water intrusion in your home or apartment is distressing, to say the least.  If you have need for a restoration service, look no further than calling Rescue One Restoration.  They're neat, highly professional, and I was very pleased with their work.Posted on LG L.April 27, 2020.Verified These guys are true professionals. Andre came initially and was very knowledgeable and informative. He explained the process and what to expect. The next day, I met Don, Alex and Paul. Their team dynamic was not only professional but courteous, and organized. They are very clean when they work and are perfectionists when trying to diagnose a difficult problem. I can't say enough about R1R they are the BEST...and true piece of mind that the job will be done correctlyPosted on Anne A.April 13, 2020.Verified We detected a leak in our ceiling and needed to figure out what the problem was.  Andre came the day we called  (Friday) to check it out.  Although it wasn't an emergency, he arranged for a crew to come at 8 am the following Monday.  The crew arrived on schedule and did an amazing job of prepping the area (covering the floors, putting up protective plastic to contain the area, etc) before opening up the ceiling. They worked quickly to identify the problem.  They cleaned up the area and you would never know all the sawing and digging around they had to do to identify the source of the leak.  Dan (crew leader) , Alex and Paul came to do the work today. They were extremely polite and informative throughout the process.Posted on Barbara H.April 8, 2020.Verified We have mold growing under the kitchen sink so we contact rescue one restoration to help us out. They are very professional, very helpful and honest. From the time we contacted Andre to schedule an on-site estimate to see what steps were needed to to get rid of the mold issue throughout the remediation prices everything was handled very professionally. Jared came and gave us suggestions on rebuilding the kitchen cabinets and Dan brought his team to our place to start the project, they kept the work area clean and was also very careful with our place even helping us to haul away some of our bulk items. Overall, they take pride in what they do and I'd definitely recommend this company.Posted on Tammy C.December 11, 2018.Verified We recently discovered water damage in our bedroom & bathroom.  Rescue One Restoration was hired to take care of the problem. They removed the water damaged walls and then re-constructed new walls and re-painted. Everything was completed within time promised, and by the way, they hired professional cleaning company to come and clean the whole area so it will be move back in ready for your family. I dealt with many contractors before, what make this company exceptional is the employees. Chris (project manager) William (consultant/manager) Caleb, Jake, J.J.  They are by far the most skillful, well-manner, thoughtful & dependable contractors I ever have.  Before they start, they covered my carpet with surface protector so carpet would not be damaged. They also vacuumed after work completed. Here is another thing I really like about them, whenever I call anyone of them, they pick up right away. None of my calls gone into voicemail. I love that !!!  In your lifetime, you or your family will experience property damage, that's facts of life.  If you have the right company that's highly qualified, show up on time, completed work as promised, explained project clearly, always accessible, when you call, you will speak to a person not machine.  They want you to know you are not alone in this.  I want to share my experience with you, to let you know honesty, integrity do exist in this company.Yelp rating score: 4.5 of 5, based on 6 reviews
Frequently Asked Questions About Property Damage Restoration in Kailua
Got questions about our emergency restoration services? Click any question below for answers. If you don’t see your question here, call us anytime at (808) 745-1608.
How quickly can you respond to a water damage emergency in Kailua?
We provide 24/7 emergency response throughout Kailua and Windward Oahu, typically arriving on-site within 2-4 hours of your call. For water damage emergencies, time is critical—especially in Hawaii’s humid climate where mold can start growing within 48 hours. The moment you notice water damage, call us at (808) 745-1608 and we’ll dispatch a team immediately, day or night.
How long does water damage restoration take?
Most water damage restoration projects in Kailua homes take 3-7 days, depending on the extent of damage and affected areas. Minor incidents like a small leak may be resolved in 2-3 days, while major flooding can take 1-2 weeks. Hawaii’s humidity extends drying times compared to drier climates, which is why we use commercial-grade dehumidifiers and moisture meters to ensure complete drying before reconstruction begins.
Will my insurance cover water damage restoration costs?
Most homeowners insurance policies cover sudden and accidental water damage, such as burst pipes, appliance malfunctions, or storm damage. However, gradual damage from maintenance issues or flooding from external sources may not be covered. We work directly with your insurance company, help document everything properly, and can often bill directly to your insurer. We’ll review your specific situation during our initial assessment.
What's the difference between mold removal and mold remediation?
Mold removal refers to eliminating visible mold growth, while mold remediation is a comprehensive process that addresses the entire problem—including identifying and fixing moisture sources, containing spores during removal, treating affected areas, and implementing prevention strategies. In Kailua’s humid climate, simply removing visible mold without addressing the moisture source means it’ll likely return. We provide complete mold remediation to solve the problem permanently.
How do you prevent mold growth after water damage?
Mold prevention starts with rapid water extraction and thorough drying—this is why our 24/7 emergency response is so critical. We use industrial dehumidifiers, HEPA air scrubbers, and moisture detection equipment to ensure every affected area is completely dry, even inside walls and under flooring. We also identify and address the water source, treat affected areas with antimicrobial solutions, and provide recommendations for humidity control specific to Hawaii homes.
Do you work with homeowners during fire damage restoration?
Yes, fire damage restoration is one of our core services in Kailua. We handle everything from initial emergency board-up and tarping to smoke odor removal, soot cleanup, structural repairs, and complete reconstruction. We understand that fire damage is devastating—not just physically but emotionally. Our team treats your belongings with care, attempts to salvage precious items when possible, and works efficiently to get your family back home safely.
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Can you handle both the restoration and reconstruction?
Absolutely. One of the biggest advantages of working with Rescue One Restoration is our full-service capability. We handle everything from emergency water extraction and demolition to complete reconstruction and final finishes—all with one team, one point of contact, and one timeline. You won’t need to coordinate multiple contractors or worry about communication breakdowns. We manage the entire process from crisis to completion.
How do I know if I have hidden water damage or mold?
Warning signs include musty odors (even if you can’t see mold), unexplained increases in allergies or respiratory issues, warped flooring, discolored walls or ceilings, peeling paint, or higher-than-normal humidity levels in certain rooms. We use thermal imaging cameras and moisture meters to detect hidden water damage inside walls, under flooring, and in other concealed areas. If you suspect hidden damage, we offer thorough assessments to identify problems before they worsen.
What should I do immediately after discovering water damage?
First, ensure your family’s safety—if there’s significant flooding or electrical concerns, evacuate and call emergency services. Then call us immediately at (808) 745-1608. While waiting for our team to arrive: (1) Stop the water source if possible and safe to do so, (2) Move valuables and important documents to dry areas, (3) Take photos and videos for insurance documentation, (4) Don’t use regular household vacuums on standing water—they’re not designed for this and can be dangerous, (5) Open windows if weather permits to improve ventilation. Don’t delay—every hour counts in preventing secondary damage.
Ready to Restore Your Kailua Home? We’re Here 24/7
Property damage doesn’t wait for convenient times, and neither do we. Whether you’re dealing with an emergency right now or want to schedule an assessment for a developing problem, Rescue One Restoration is ready to help.
For Immediate Emergency Service: If you’re experiencing water damage, fire damage, or any property emergency in Kailua, call us now at (808) 745-1608. A real person answers 24/7, and our emergency response team will be on the way to your home typically within 2-4 hours.
For Non-Emergency Consultations: If you have concerns about potential mold growth, want to discuss a restoration project, or need advice about property damage prevention, fill out our inquiry form or call during regular business hours. We’ll schedule a thorough assessment and provide you with a detailed written estimate before any work begins.
What Happens When You Call:
- You’ll speak with a trained restoration professional (not an answering service)
- We’ll ask about your situation and provide immediate guidance
- We’ll dispatch a team to your Kailua location right away for emergencies
- Our technicians arrive with professional equipment and begin assessment
- We’ll document everything for insurance and explain the restoration process
- You’ll receive a clear timeline and written estimate
- We handle all the work while keeping you informed every step of the way
Don’t wait for property damage to get worse. Call Rescue One Restoration at (808) 745-1608 or fill in our inquiry form. Your Kailua home—and your family’s safety—are worth protecting.
Remember: In Hawaii’s humid climate, water damage and mold problems worsen rapidly. The sooner we start, the more of your home we can save—and the lower your restoration costs will be. We’re standing by to help 24 hours a day, 7 days a week, because when disaster strikes your home, you need a restoration company you can trust to be there.