Last winter, we got a call just after midnight from a homeowner on Waialae Avenue in Kaimuki. A supply line behind her refrigerator had been leaking quietly for hours while her family slept. By the time she noticed the water pooling across her kitchen floor and spreading toward the living room, it had already soaked into the subfloor beneath her koa wood cabinetry — the same cabinetry her late husband had built by hand decades ago. Her voice was barely holding together when she called us. She wasn’t just afraid of the water damage. She was afraid of losing a piece of him.
We’ve been responding to property damage emergencies across Oahu since 2018, and that call reminded us of something we never want to forget: when you call a restoration company at midnight, you’re not calling about drywall or flooring. You’re calling because something irreplaceable is at risk. At Rescue One Restoration, we treat every home in Kaimuki the way we’d treat our own ohana’s home — with urgency, care, and the technical expertise to make it right.
Kaimuki’s older residential stock, its bungalows and plantation-style homes nestled between Palolo and Kapahulu, presents unique restoration challenges. Aging plumbing, original-era construction materials, and the persistent humidity that pushes in from the Ko’olau side of Honolulu create conditions where water damage leads to mold growth faster than most homeowners realize — often within 24 to 48 hours. That’s why fast emergency water removal isn’t just a service we offer. It’s the single most important thing we can do to protect your home and your family’s health.
If you’re dealing with a water emergency, fire damage, or mold right now, don’t wait. Call us at (808) 745-1608 — we answer 24/7, and we dispatch immediately.
Rescue One Restoration is a locally owned and operated property restoration company serving Kaimuki and all of Oahu. We are not a franchise, not a mainland company operating under a Hawaii address — we live and work here, and we’ve built our reputation neighborhood by neighborhood across Honolulu. When you need water damage services, fire damage repairs, mold remediation, or full reconstruction, you make one call and we handle everything from emergency response through final restoration.
Our founders brought years of hands-on experience in the damage restoration industry to Oahu when they established Rescue One Restoration in 2018. Since then, we’ve helped hundreds of Kaimuki and Honolulu-area homeowners navigate the chaos of property damage — working directly with their insurance carriers, documenting losses thoroughly, and completing restorations that hold up long-term in Hawaii’s demanding climate.
Water Damage Restoration In Kaimuki
Is your Kaimuki home flooded from heavy rain or a ruptured pipe? Every hour that standing water remains in contact with your floors, walls, and structural materials accelerates the damage — and in Honolulu’s humid climate, mold can begin colonizing wet drywall within 24 to 48 hours of water intrusion.
Our water damage restoration process begins the moment we arrive. We conduct a thorough moisture assessment using professional-grade detection equipment to find water that has migrated inside walls, beneath flooring, and into substructures that aren’t visible to the naked eye. From there, we deploy industrial water extraction equipment to remove standing water fast, followed by our Rapid Drying Technology — high-capacity air movers and commercial dehumidifiers positioned strategically to achieve complete structural drying as efficiently as possible.
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Kaimuki’s older homes often have water extraction challenges that newer construction doesn’t: pier-and-post foundations with limited airflow underneath, original plaster walls that absorb moisture differently than modern drywall, and aged cast-iron or copper plumbing that can fail in multiple places when pressure changes. We’ve worked in these homes extensively and know what to look for.
Our complete Kaimuki water damage services include:
- Emergency water removal — available 24/7, rapid dispatch
- Professional water extraction and surface drying
- Structural moisture mapping and documentation
- Antimicrobial treatment to prevent mold development
- Repair and reconstruction of water-damaged materials
- Direct insurance billing and claims documentation support
Learn more about our full water damage process →
Water extraction services →
Flood Damage Restoration in Kaimuki
Kaimuki sits in a zone that can experience significant runoff during heavy rain events, particularly when storms stall over the Ko’olau Mountains and send sheets of water down the valley corridors toward the coast. Flood damage restoration requires a different approach than standard water damage cleanup — floodwater is often contaminated with bacteria, sewage, and debris, which means safe handling, proper containment, and EPA-compliant disinfection are essential steps, not optional ones.
We assess the full scope of flood damage to your Kaimuki property, remove all standing water and waterlogged materials that cannot be safely restored, thoroughly disinfect and dehumidify every affected area, and provide detailed documentation for your flood or homeowner’s insurance claim. We also address the structural elements — floors, framing, insulation — that floodwater compromises beneath what’s visible on the surface.
Flood damage restoration services →
Fire Damage Restoration in Kaimuki
A house fire in Kaimuki is devastating on every level — the visible destruction is only part of what you’re facing. Smoke residue and soot penetrate deeply into walls, HVAC systems, clothing, and personal belongings long after the fire is extinguished. Odor molecules embed in porous materials and, if not treated with professional-grade processes, can linger for years. Meanwhile, the structural integrity of your home may be compromised in ways that aren’t apparent to the untrained eye — especially in older Kaimuki homes where fire spreads quickly through original wood framing.
Our fire damage restoration services in Kaimuki cover the complete scope of what recovery actually requires:
- Emergency board-up and tarping to secure your property immediately after the fire
- Content pack-out and professional cleaning to salvage belongings including furniture, clothing, documents, and irreplaceable family items
- Structural assessment and smoke damage restoration throughout walls, ceilings, and HVAC systems
- Complete odor elimination — not masking, but molecular-level treatment that removes smoke odor at the source
- Full reconstruction from demolition through rebuilt, move-in-ready condition
- Insurance claims support — we document everything and work directly with your adjuster
We understand that fire damage repairs aren’t just about the structure. When a Kaimuki family calls us after a kitchen fire or electrical fire, they’re often asking us about grandmother’s photo albums, about the koa rocking chair that’s been in the family for three generations, about whether they’ll be able to host the graduation party they’d planned for next month. We take those concerns as seriously as the structural ones. Our content specialists know how to assess, clean, and restore sentimental items that no amount of insurance money can replace.
Mold Removal & Remediation in Kaimuki
Mold is one of the most common and most misunderstood property damage issues on Oahu. In Kaimuki’s climate — elevated humidity, older building stock, limited ventilation in some floor plans — mold growth is an ever-present risk. After any water intrusion event, whether from a burst pipe, roof leak, or flooding, mold remediation should be part of your restoration plan, not an afterthought.
There’s an important distinction between mold removal and mold remediation. Mold removal refers to physically cleaning visible mold colonies from surfaces. Mold remediation is a comprehensive process governed by EPA protocols that addresses not just visible mold but the underlying moisture conditions that caused it, the containment of mold spores during work, HEPA filtration of the air, and post-remediation testing to verify the environment is safe. We perform true mold remediation — not surface cleaning that leaves the problem to return.
For Kaimuki homeowners who’ve noticed that musty smell in a bedroom or closet, or who have family members experiencing unexplained respiratory symptoms or worsening asthma, we encourage you not to wait. Mold spreads through HVAC systems, grows behind walls, and colonizes in spaces you won’t see until the damage is extensive. Early intervention is dramatically less costly — in money, health impact, and structural damage — than delayed treatment.
Our Kaimuki mold remediation services include:
- Mold inspection and moisture source identification
- Containment setup to prevent spore spread during remediation
- EPA-compliant mold removal and structural treatment
- HEPA air filtration throughout the process
- Antimicrobial application to treated surfaces
- Moisture management recommendations to prevent recurrence
- Post-remediation air quality clearance
Mold removal & remediation services →
Full Reconstruction Services in Kaimuki
Sometimes restoration is more than mitigation — it’s rebuilding. When water damage, fire damage, or mold has compromised structural elements of your Kaimuki home, our full reconstruction service ensures you don’t have to coordinate multiple contractors, manage competing timelines, or navigate City and County of Honolulu permitting on your own. We handle everything from demolition through final finishes, operating under our Hawaii Contractor’s License #BC-38891.
Working with a single restoration company from emergency response through complete reconstruction is not just more convenient — it’s better for your insurance claim. We maintain continuous documentation from day one, which means your adjuster has a complete picture of the loss, the scope of work, and the cost — reducing the likelihood of claim disputes or underpayment.
Why Kaimuki Homeowners Choose Rescue One Restoration
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We're a Local Restoration Company — Not a Franchise
Rescue One Restoration was founded in 2018 by restoration industry veterans who chose Oahu as home, not just a market. We’re locally owned, locally operated, and locally accountable. When you call us, you speak to someone who knows Kaimuki, knows the building stock in this neighborhood, and knows the insurance carriers operating in Hawaii. We’re not reading from a national playbook. We’re drawing on years of experience working specifically in Hawaii’s homes. -
24/7 Emergency Response — Real People, Every Time
Property damage doesn’t wait for business hours. When you call (808) 745-1608 at 2 AM because you’ve discovered water spreading across your living room floor, a real member of our team answers. We dispatch immediately to Kaimuki and the surrounding Honolulu area. Our emergency water removal and flood cleanup response is designed to minimize the time between your call and our arrival — because in restoration, speed directly determines outcomes. -
IICRC-Certified Technicians and Licensed Contractors
Our team holds IICRC certifications — the gold standard in the restoration industry — covering water damage restoration, fire and smoke restoration, and mold remediation. We operate under Hawaii Contractor’s License #BC-38891. Every technician who enters your home is background-checked, uniformed, and trained to work respectfully in lived spaces — removing shoes or wearing booties, asking before moving personal items, and treating cultural objects and family heirlooms with the care they deserve. -
We Handle Your Insurance Claim
Navigating a homeowner’s insurance claim after property damage is one of the most stressful parts of an already overwhelming experience. We work directly with all major insurance carriers operating in Hawaii, document every element of your loss with the detail adjusters require, and advocate for the full scope of covered damage on your behalf. We explain your policy language in plain terms, help you understand your deductible and coverage limits, and make sure nothing is left undocumented that should be part of your claim. -
Transparent Process — No Surprise Fees
Before any work begins, we provide written documentation of scope and cost. If we discover additional damage during the restoration process — which happens with hidden moisture or concealed smoke damage — we communicate that clearly and get your approval before proceeding. You will never receive an invoice that doesn’t reflect what was discussed and agreed upon.
What Our Customers Are Saying
Posted on Richard A.October 8, 2020.Verified Alex and his crew were top notch! Professional and well mannered, Alex took the time to explain what needed to be done, listened carefully to my concerns, and took care of the problem quickly. He is knowledgable, smart, and knows what needs to be done and does it efficiently. He needed access to my place 4 times; he was right on time for each scheduled time he was to be here. Water intrusion in your home or apartment is distressing, to say the least. If you have need for a restoration service, look no further than calling Rescue One Restoration. They're neat, highly professional, and I was very pleased with their work.Posted on LG L.April 27, 2020.Verified These guys are true professionals. Andre came initially and was very knowledgeable and informative. He explained the process and what to expect. The next day, I met Don, Alex and Paul. Their team dynamic was not only professional but courteous, and organized. They are very clean when they work and are perfectionists when trying to diagnose a difficult problem. I can't say enough about R1R they are the BEST...and true piece of mind that the job will be done correctlyPosted on Anne A.April 13, 2020.Verified We detected a leak in our ceiling and needed to figure out what the problem was. Andre came the day we called (Friday) to check it out. Although it wasn't an emergency, he arranged for a crew to come at 8 am the following Monday. The crew arrived on schedule and did an amazing job of prepping the area (covering the floors, putting up protective plastic to contain the area, etc) before opening up the ceiling. They worked quickly to identify the problem. They cleaned up the area and you would never know all the sawing and digging around they had to do to identify the source of the leak. Dan (crew leader) , Alex and Paul came to do the work today. They were extremely polite and informative throughout the process.Posted on Barbara H.April 8, 2020.Verified We have mold growing under the kitchen sink so we contact rescue one restoration to help us out. They are very professional, very helpful and honest. From the time we contacted Andre to schedule an on-site estimate to see what steps were needed to to get rid of the mold issue throughout the remediation prices everything was handled very professionally. Jared came and gave us suggestions on rebuilding the kitchen cabinets and Dan brought his team to our place to start the project, they kept the work area clean and was also very careful with our place even helping us to haul away some of our bulk items. Overall, they take pride in what they do and I'd definitely recommend this company.Posted on Tammy C.December 11, 2018.Verified We recently discovered water damage in our bedroom & bathroom. Rescue One Restoration was hired to take care of the problem. They removed the water damaged walls and then re-constructed new walls and re-painted. Everything was completed within time promised, and by the way, they hired professional cleaning company to come and clean the whole area so it will be move back in ready for your family. I dealt with many contractors before, what make this company exceptional is the employees. Chris (project manager) William (consultant/manager) Caleb, Jake, J.J. They are by far the most skillful, well-manner, thoughtful & dependable contractors I ever have. Before they start, they covered my carpet with surface protector so carpet would not be damaged. They also vacuumed after work completed. Here is another thing I really like about them, whenever I call anyone of them, they pick up right away. None of my calls gone into voicemail. I love that !!! In your lifetime, you or your family will experience property damage, that's facts of life. If you have the right company that's highly qualified, show up on time, completed work as promised, explained project clearly, always accessible, when you call, you will speak to a person not machine. They want you to know you are not alone in this. I want to share my experience with you, to let you know honesty, integrity do exist in this company.Yelp rating score: 4.5 of 5, based on 6 reviews
Frequently Asked Questions About Kaimuki Property Damage Restoration
Got questions about our Kaimuki restoration services? Click any question below for answers. If you don’t see your question here, call us anytime at (808) 745-1608.
How quickly can Rescue One Restoration respond to an emergency in Kaimuki?
We respond to emergency calls 24 hours a day, 7 days a week, including holidays. For water damage emergencies and flood cleanup calls in Kaimuki and the surrounding Honolulu area, our goal is to have a team on-site as quickly as possible after your call. Emergency water removal begins immediately upon arrival — every hour that water remains in contact with your floors and walls accelerates damage and increases the risk of mold growth in Hawaii’s humidity. Call us now at (808) 745-1608.
What's the difference between mold removal and mold remediation?
Mold removal typically refers to cleaning visible mold from surfaces. Mold remediation is a broader, EPA-guided process that includes identifying and correcting the moisture source causing mold growth, physically containing the work area to prevent spore spread, HEPA-filtering the air during the process, treating affected structural materials, and conducting post-remediation air quality verification. In Kaimuki’s humid conditions, true remediation — not surface cleaning — is necessary for lasting results. Surface-only treatment almost always allows mold to return.
Does homeowners insurance cover water damage restoration in Kaimuki?
Most standard homeowners insurance policies in Hawaii cover sudden and accidental water damage — a burst pipe, appliance failure, or storm-driven water intrusion — but they typically do not cover damage that results from gradual leaks or deferred maintenance. Flood damage from rising groundwater is usually covered only under a separate flood insurance policy. We help Kaimuki homeowners understand their specific coverage, document their claim comprehensively, and communicate directly with their insurance adjuster to maximize the covered scope of restoration work. We recommend calling us before you call your insurance company so we can document the loss properly from the start.
How fast does mold grow after water damage in Kaimuki?
In Honolulu’s climate, mold can begin growing on wet drywall, wood framing, and insulation within 24 to 48 hours of water exposure. Kaimuki’s older homes — with original plaster walls, pier-and-post foundations, and limited mechanical ventilation — provide ideal conditions for rapid mold development once moisture is introduced. This is why emergency water removal and structural drying are time-critical. The faster we extract water and reduce indoor humidity levels, the lower the likelihood that your water damage claim turns into a mold remediation project as well.
What should I do immediately after discovering water damage in my Kaimuki home?
First, if the source is an active leak, attempt to shut off your water main — typically located near your meter. Keep family members and pets away from standing water until the source is identified, as water from certain sources (sewage backup, floodwater) can be hazardous. Take photos and video of all visible damage before touching or moving anything — this documentation is critical for your insurance claim. Then call Rescue One Restoration at (808) 745-1608. Do not use standard household fans to attempt drying — improper airflow can spread moisture and accelerate mold growth into unaffected areas.
Can smoke and soot damage be fully restored after a fire in my Kaimuki home?
In the majority of cases, yes — but complete restoration requires professional fire damage restoration techniques, not just cleaning. Smoke particles are submicron in size and penetrate deeply into porous materials including drywall, insulation, wood framing, and soft furnishings. Soot is corrosive and causes ongoing damage to surfaces it contacts. Our fire damage restoration process uses professional-grade chemical treatments, thermal fogging, and hydroxyl generators to eliminate odor at the molecular level rather than masking it. The sooner fire damage restoration begins after the fire is extinguished, the better the outcomes — both for structural materials and for personal belongings.
Do you handle insurance paperwork for fire damage and mold claims?
Yes. We work directly with all major insurance carriers operating in Hawaii and assist Kaimuki homeowners with every aspect of the claims process — from initial documentation through adjuster communication and final settlement. We prepare detailed damage reports with photographs, moisture readings, and scope-of-work documentation that gives your insurance carrier the information they need to process your claim efficiently. Our goal is to make sure you receive the full value of your covered loss, so you’re not out-of-pocket for restoration work that your policy should cover.
What areas near Kaimuki do you serve?
How long does water damage restoration typically take in a Kaimuki home?
The timeline depends on the scope and severity of the water intrusion. Emergency water extraction typically takes a few hours. Structural drying — the process of removing moisture from walls, floors, and substructures using air movers and commercial dehumidifiers — typically requires 3 to 5 days to achieve industry-standard dryness levels, measured by daily moisture readings. Repair and reconstruction of water-damaged materials follows after drying is confirmed complete and documented. A straightforward water damage restoration with no mold complications might be completed in one to two weeks. More extensive projects involving structural repairs or reconstruction take longer and will be outlined in detail in your restoration plan.
Does Rescue One Restoration offer reconstruction services in addition to mitigation?
Yes. We are a full-service restoration company, meaning we handle both the mitigation phase (stopping damage, extracting water, drying, remediation) and the reconstruction phase (replacing damaged drywall, flooring, cabinetry, and structural elements). Operating under Hawaii Contractor’s License #BC-38891, we can pull permits, coordinate trades, and rebuild your Kaimuki home from emergency response through move-in ready — all under one contract, one point of contact, and one consistent documentation trail for your insurance claim. You never have to find and manage a separate general contractor.
Get Expert Property Restoration in Kaimuki Today
Every hour counts when your Kaimuki home has sustained water damage, fire damage, or mold. In Hawaii’s humid climate, the gap between a manageable restoration and a full structural remediation project is often measured in hours — not days. Don’t wait to get professional help.
At Rescue One Restoration, we are available 24 hours a day, 7 days a week, 365 days a year. When you call, a real team member answers. We dispatch immediately to Kaimuki and throughout Oahu. And we handle everything — emergency water removal, flood cleanup, fire damage repairs, smoke damage restoration, mold remediation, and complete reconstruction — so you make one call and we take it from there.
Call us now: (808) 745-1608 Email: info@rescueonerestoration.us Or submit your inquiry through the form on this page
We provide property damage restoration services throughout Kaimuki and all of Oahu, including Kahala, Hawaii Kai, Waikiki, Honolulu, Kapahulu, Palolo, Manoa, Kalihi, Kailua, Kaneohe, Pearl City, Aiea, Kapolei, Ewa Beach, Waianae, Haleiwa, and Waimanalo.